IT Business Analyst - 12 month FTC

Rexel Group; Birmingham; On-site; GBP 50,000 - 70,000; Full time

Benefits offered by this job

Pension

Bonus scheme

33 days annual leave

Learning opportunities

Health & wellbeing support

Staff discounts

Job summary

Rexel UK is seeking an IT Business Analyst on a 12 month FTC to bridge business needs and technology solutions. You will work closely with stakeholders, map current processes, and design To-Be improvements while driving adoption and change across systems. Hybrid working is available with occasional travel to project sites.

You will contribute to governance, document requirements, and support delivery teams to ensure solutions meet business goals and stakeholder expectations.

Qualifications

• Collaborate with stakeholders to gather and document requirements.
• Document current and future processes to support improvements.
• Demonstrate strong communication and problem-solving skills.
• Maintain focus on customer-focused, value-driven outcomes.

Responsibilities

• Shape the strategy by partnering with stakeholders to identify improvements.
• Map and design efficient As-Is and To-Be processes.
• Elicit requirements through workshops and 1-to-1 sessions.
• Drive business readiness and adoption of new systems into BAU.
• Support project governance and track actions and milestones.

Skills

Stakeholder management

Requirements elicitation

Process mapping

Business analysis

Communication

Tools

Jira

Confluence

Job description

Company Description

Are you a natural problem solver who loves bridging the gap between business needs and tech solutions? Do you excel at turning ambiguity into action and driving real change through collaboration?

Rexel is a worldwide electrical wholesaler and a global expert in distributing electric and energy-efficient products. Our mission is to provide smart electrical solutions that improve comfort, safety, and security across homes, businesses, and industries.

We are looking for an energetic, collaborative IT Business Analyst to join our team on a 12 month FTC basis to cover maternity leave. In this role, you will be the ultimate link between our organisation's real-world business needs and the technology solutions that support them.

The role offers hybrid working and requires flexibility to travel which will be subject to projects.

The Benefits of a Career with Rexel:

• Contributory pension scheme and life assurance
• Bonuses:Performance Related Bonus scheme
• Time Off:33 days annual leave(including bank holidays, increasing throughout the years too!) You can also buy and sell holiday and enjoy enhanced parental leave
• Support & Development:Extensive learning opportunities from day one.
• Health & Wellbeing: Free virtual GP service, Healthy Mind Champions, and more!
• Perks:Staff discounts, exclusive holiday offers and free financial support and education

Job Description

You will be working closely with stakeholders to understand the business processes, identify areas for improvement, and recommend technology solutions to enhance efficiency, productivity, and overall business performance.

Some of the key accountabilities will include:

• Shape the Strategy: Work closely with stakeholders to dig into business processes, pinpoint areas for improvement, and recommend tech solutions that boost efficiency and performance.
• Map & Improve: Document "As-Is" workflows and help design slick, efficient "To-Be" processes.
• Elicit Requirements: Lead interactive workshops and 1-to-1 sessions to extract, analyse, and document project requirements.
• Drive Business Readiness: Act as the champion for change, helping teams smoothly transition to new systems and adopt new functionalities into business-as-usual (BAU) operations.
• Support Project Governance: Partner with Project Management to track actions, organise documentation, keep milestones on target, and evaluate third-party vendors.

Qualifications

At Rexel, we prioritise hiring individuals based on behaviours and potential, rather than requiring specific formal qualifications for roles. The behaviours that will set you up for success as an IT Business Analyst include:

COLLABORATION – Building partnerships and working collaboratively with others to meet shared objectives

TAKES ACCOUNTABILTY – Takes action, addresses obstacles to get work done and meets commitments

CUSTOMER FOCUS – Building strong customer relationships & delivers customer centric solutions

MANAGES AMBIGUITY – deals constructively with problems that do not have clear solutions or outcomes

STRATEGIC MINDSET – Articulates credible pictures and visions of possibilities that will create value

In addition to these behaviours you will benefit from:

• Confidence in collaborating and influencing stakeholders.
• Strong time management and ability to manage multiple tasks
• Good business and commercial acumen.
• Proactive and responsive attitude.Ability to build credible relationships with colleagues, suppliers and customers to achieve deadlines and targets.
• Resilient and confident under pressure
• Situational Adaptability – understanding that different situations can require different approaches
• Ideally you will have experience gained within a wholesale/ retail business

Additional Information

At Rexel UK, we’re all about welcoming people from different backgrounds, experiences, and perspectives because we know that diversity drives fresh ideas and great results.

By coming together as one team, we’re building a high-performance culture that not only drives success but also creates real value for our customers and communities.

Creating an environment where individuality is celebrated and creativity flourishes, we're making sure everyone feels supported and confident to be their best.