IT Business Analyst - 12 month FTC

SmartRecruiters, Inc.; Birmingham; Hybrid; GBP 42,000 - 56,000; Part time

Benefits offered by this job

Pension & life assurance

Performance bonus

33 days leave including bank holidays

Learning opportunities

Health & wellbeing programs

Staff discounts

Job summary

Rexel UK is seeking a dynamic Business Analyst on a 12-month fixed-term contract to bridge business needs with technology solutions. You will collaborate with stakeholders to understand processes, identify improvements, and recommend impactful tech-enabled outcomes for efficiency and performance.

Hybrid working is offered with travel as needed. The ideal candidate will demonstrate collaboration, accountability, customer focus, and an ability to navigate ambiguity to deliver value for Rexel and

Qualifications

• COLLABORATION – Building partnerships and working collaboratively with others to meet shared objectives
• TAKES ACCOUNTABILTY – Takes action, addresses obstacles to get work done and meets commitments
• CUSTOMER FOCUS – Building strong customer relationships & delivers customer centric solutions

Responsibilities

• Shape strategy with stakeholders; pinpoint improvements; recommend tech solutions to boost efficiency.
• Map As-Is workflows and design To-Be processes to improve operations.
• Elicit requirements: run workshops and sessions to extract and document requirements.
• Drive business readiness: champion change and ensure smooth BAU adoption of new systems.
• Support project governance: collaborate with PM to track actions, organize docs, and evaluate vendors.

Skills

Collaboration

Takes accountability

Customer focus

Job description

• Experience Level (for career site): Experienced Professional
• Contract Type: Fixed-term
• Job Family: Digital & IT

Company Description

Are you a natural problem solver who loves bridging the gap between business needs and tech solutions? Do you excel at turning ambiguity into action and driving real change through collaboration?

Rexel is a worldwide electrical wholesaler and a global expert in distributing electric and energy-efficient products. Our mission is to provide smart electrical solutions that improve comfort, safety, and security across homes, businesses, and industries.

We are looking for an energetic, collaborative Business Analyst to join our team on a 12 month FTC basis to cover maternity leave. In this role, you will be the ultimate link between our organisation's real-world business needs and the technology solutions that support them.

The role offers hybrid working and requires flexibility to travel which will be subject to projects.

The Benefits of a Career with Rexel:

• Contributory pension scheme and life assurance
• Bonuses:Performance Related Bonus scheme
• Time Off:33 days annual leave(including bank holidays, increasing throughout the years too!) You can also buy and sell holiday and enjoy enhanced parental leave
• Support & Development:Extensive learning opportunities from day one.
• Health & Wellbeing:Free virtual GP service, Healthy Mind Champions, and more!
• Perks:Staff discounts, exclusive holiday offers and free financial support and education

Job Description

You will be working closely with stakeholders to understand the business processes, identify areas for improvement, and recommend technology solutions to enhance efficiency, productivity, and overall business performance.

Some of the key accountabilities will include:

• Shape the Strategy: Work closely with stakeholders to dig into business processes, pinpoint areas for improvement, and recommend tech solutions that boost efficiency and performance.
• Map & Improve: Document "As-Is" workflows and help design slick, efficient "To-Be" processes.
• Elicit Requirements: Lead interactive workshops and 1-to-1 sessions to extract, analyse, and document project requirements.
• Drive Business Readiness: Act as the champion for change, helping teams smoothly transition to new systems and adopt new functionalities into business-as-usual (BAU) operations.
• Support Project Governance: Partner with Project Management to track actions, organise documentation, keep milestones on target, and evaluate third-party vendors.

Qualifications

At Rexel, we prioritise hiring individuals based on behaviours and potential, rather than requiring specific formal qualifications for roles. The behaviours that will set you up for success as a Business Analyst include:

COLLABORATION – Building partnerships and working collaboratively with others to meet shared objectives

TAKES ACCOUNTABILTY – Takes action, addresses obstacles to get work done and meets commitments

CUSTOMER FOCUS – Building strong customer relationships & delivers customer centric solutions

MANAGES AMBIGUITY – deals constructively with problems that do not have clear solutions or outcomes

STRATEGIC MINDSET – Articulates credible pictures and visions of possibilities that will create value

In addition to these behaviours you will benefit from:

• Confidence in collaborating and influencing stakeholders.
• Strong time management and ability to manage multiple tasks
• Good business and commercial acumen.
• Proactive and responsive attitude.
• Ability to build credible relationships with colleagues, suppliers and customers to achieve deadlines and targets.
• Resilient and confident under pressure
• Situational Adaptability – understanding that different situations can require different approaches
• Ideally you will have experience gained within a wholesale/ retail business

Additional Information

At Rexel UK, we’re all about welcoming people from different backgrounds, experiences, and perspectives because we know that diversity drives fresh ideas and great results.

By coming together as one team, we’re building a high-performance culture that not only drives success but also creates real value for our customers and communities.

Creating an environment where individuality is celebrated and creativity flourishes, we're making sure everyone feels supported and confident to be their best.