IT Business Analyst

The Hartford; Greater London; On-site; GBP 50,000 - 70,000; Full time

Job summary

The Hartford seeks an experienced Business Analyst to join its London IT team. The role focuses on delivering a digital transformation programme that streamlines underwriting processes and enables a single underwriting workbench for effective workflows.

You will bridge business stakeholders and technology teams to deliver high-quality requirements. Required: minimum 5 years as a BA, 3+ years in insurance, strong analytical, communicatio n, data modelling skills, and experience with Agile, Scrum

Qualifications

• Minimum of 5 years in a Business Analyst role.
• Minimum of 3 years working within the insurance sector.
• Experience with underwriting platforms/workbenches and policy administration systems is preferred.

Responsibilities

• Serve as liaison between business stakeholders and IT; translate requirements into documentation.
• Analyse feasibility of requirements from technical and operational perspectives.
• Collaborate with developers to assess options, effort, and trade-offs.
• Work with solution architects, data engineers, and third-party vendors on integrations.
• Present solutions to stakeholders at all levels; support testing and change activities.

Skills

Analytical skills

Communication

Stakeholder management

Data modelling

Presentation skills

Problem solving

Agile/Scrum/Waterfall

Education

BCS International Diploma in Business Analysis

Job description

INTL Business Analyst I - IZ08YY

We’re determined to make a difference and are proud to be an insurance company that goes well beyond coverages and policies. Working here means having every opportunity to achieve your goals – and to help others accomplish theirs, too. Join our team as we help shape the future.

This role will be based in London, UK and you are required to have the necessary right to work details prior to application.

Role Purpose

The Hartford seeks an experienced and results-driven Business Analyst to join it’s London based IT team. The successful candidate will play a key role in the delivery of the Hartford’s strategic digital transformation programme. The programme will transform core underwriting processes by leveraging automation to streamline processes, reduce operational inefficiencies, and enable straight-through process where possible. At the heart of the initiative is the creation of a new underwriting workbench, which will equip underwriters with a single platform to manage workflows effectively, The role will act as a bridge between business stakeholders and technology teams, with the successful candidate being responsible for end-to-end analysis activities and for delivering high quality technical requirements.

Key Responsibilities

• Serve as the liaison between business stakeholders and IT Document and translate business requirements into technical documentation including use cases, wireframes, workflow diagrams, functional and non-functional system requirements.
• Analyse requirement feasibility to determine whether the requirement is viable both technically and operationally.
• Collaborate with developers to determine functionality options and associated level of effort and to communicate any trade-offs between usability and cost to the business units
• Collaborate with solution architects, developers, data engineers, and third-party vendors to design and deliver integration solutions.
• Presentation of solutions to all levels within the organization.
• Support testing, business readiness, and change adoption activities.

Other Duties

The job description is intended to describe the main duties only. Job holders are expected to maintain flexibility and perform all other reasonable duties that relate to the job as assigned by Hartford Global Specialty Procedures Ensures that all policies and procedures are adhered to Adhere to any common standards set across the company and ensures that policies and procedures are adequately documented Undertake continued Professional Development and comply with The Hartford, Global Specialty, procedures Skills Technical Skills Strong analytical and problem-solving skills Excellent communication and presentation abilities Strong attention to detail Ability to influence and manage stakeholders at all levels Ability to work in fast-paced and complex environments Understanding of data modelling techniques and data structures Behavioural Skills Solid Presentation Skills Ability to learn and understand new products quickly Ability to prioritise and organise workload, handling varying priorities by setting expectations appropriately. Ability to develop and sustain relationships with internal and external customers Proactive with suggestions for improvements; thinks laterally; receptive to new ideas Demonstrates ownership and responsibility

Experience & Qualification

• Minimum of 5 years’ experience in a Business Analyst role
• Minimum of 3 years’ experience working within the insurance sector
• Demonstrated experience working on underwriting platforms, underwriting workbenches, policy administration systems, or related insurance applications.
• Strong understanding of insurance business processes and policy lifecycle management.
• Experience delivering complex business, technology and digital transformation projects.
• Ability to map complex business processes and identify opportunities for optimisation and automation.
• Familiarity with data analysis, reporting requirements, and system integration concepts.Experience with Agile, Scrum, and Waterfall methodologies.
• BCS International Diploma in Business Analysis (preferred but not essential)

About Us | Our Culture | What It’s Like to Work Here

Every day, a day to do right. Showing up for people isn’t just what we do. It’s who we are – and have been for more than 200 years. We’re devoted to finding innovative ways to serve our customers, communities and employees—continually asking ourselves what more we can do. Is our policy language as simple and inclusive as it can be? Can we better help businesses navigate our ever-changing world? What else can we do to destigmatize mental health in the workplace? Can we make our communities more equitable? That we can rise to the challenge of these questions is due in no small part to our company values that our employees have shaped and defined. And while how we contribute looks different for each of us, it’s these values that drive all of us to do more and to do better every day.

Legal Notice | Accessibility Statement | Producer Compensation | EEO | Privacy Policy

Legal Notice Accessibility Statement Producer Compensation EEO Privacy Policy California Privacy Policy Your California Privacy Choices International Privacy Policy Canadian Privacy Policy Unincorporated Areas of LA County, CA (Applicant Information) MA Applicant Notice Hartford India Prospective Personnel Privacy Notice Electronic Monitoring Policy