IT Apprenticeship

Getting In Limited; Bristol; On-site; GBP 10,000 - 40,000; Full time

Job summary

An exciting IT Apprenticeship opportunity awaits you in a forward-thinking educational environment. This role offers a chance to work closely with the Network Manager, providing essential support for ICT systems and acting as the first point of contact for technical issues faced by staff and students. You will gain hands-on experience in troubleshooting, vendor relations, and the maintenance of ICT resources. With a commitment to innovation and excellence, this apprenticeship is designed to equip you with valuable skills and knowledge in the IT sector, making a real impact in modern education. Don't miss this chance to kickstart your career!

Qualifications

• Strong IT skills with a focus on troubleshooting and support.
• Excellent communication skills to assist staff and students.

Responsibilities

• Provide first line ICT support for hardware and software issues.
• Collaborate with the ICT team to enhance support services.

Skills

Communication skills

IT skills

Customer care skills

Problem solving skills

Team working

Initiative

Tools

PowerShell

Job description

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What do you want to search? Keyword Apprenticeship Type Location

IT Apprenticeship

Apply From: 01/02/2025

Learning Provider

Delivered by BALTIC TRAINING SERVICES LIMITED

Employer

CABOT LEARNING FEDERATION

Vacancy Description

• Collaborative Support: Work closely with the Network Manager to ensure the smooth operation of ICT systems within the academy
• First Point of Contact: Act as the first line of support for ICT hardware and software issues, assisting staff and students with their queries and problems
• Training & Troubleshooting: Provide training and troubleshoot issues to help users effectively utilize technology
• Vendor Relations: Maintain productive relationships with external service providers, manufacturers, and suppliers
• Documentation: Ensure that all data entry, reports, records, and other documentation are completed accurately and promptly
• Team Collaboration: Work collaboratively with the central ICT team, sharing best practices and ideas to improve support services
• ICT Resource Maintenance: Assist in the support and maintenance of ICT resources, including hardware, software, and audiovisual equipment
• Ticket Management: Respond to, log, and resolve support requests in line with agreed service standards
• System Updates: Contribute to network system updates and large-scale projects as required
• Inventory & Orders: Manage stock control for IT consumables and create orders for new hardware and software
• Event Support: Set up and manage AV systems for school events such as assemblies, staff meetings, and other functions
• Automation & Scripting: Learn to use PowerShell and other tools to automate tasks and support application managers
• Daily Troubleshooting: Regularly troubleshoot network issues, system failures, and other technical challenges

Key Details

Vacancy Title

IT Apprenticeship

Employer Description

Cabot Learning Federation are part of a highly respected education trust that places great importance on the role of technology in modern education. Their team is dedicated to providing top-tier IT support across their academies, ensuring that both staff and students have the tools they need to succeed. With a commitment to innovation, they offer a fantastic opportunity to learn, grow, and make a real impact within the education sector.

Vacancy Location

Bristol Metropolitan Academy Snowdon Road Bristol BS16 2HD

Wage Frequency

Custom

Number of Vacancies

1

Vacancy Reference Number

1000299142

Key Dates

Apply From

01/02/2025

Closing Date For Applications

2025-03-03 23:59:59

Interview Begin From

Possible Start Date

2025-03-04 00:00:00

Training

Training to be Provided

• Your training will be delivered online via a SMART classroom, every 6-9 weeks

Learning Provider

BALTIC TRAINING SERVICES LIMITED

Skills Required

Communication skills, IT skills, Customer care skills, Problem solving skills, Team working, Initiative

Apply Now