IT Apprentice (Level 3 Information Communications Technician)

Primary Goal; Greater London; On-site; GBP 15,000 - 19,000; Full time

Job summary

A leading training provider is seeking an IT Apprentice to join the team at Primary Goal. This role offers a blend of hands-on experience and technical training, allowing you to develop vital skills in Information Communications Technology. Join a supportive environment and benefit from structured learning, project involvement, and career progression opportunities across a network of schools. Perfect for someone passionate about technology looking to kickstart their IT career.

Qualifications

• Passionate about technology and motivated to learn.
• Educated to GCSE standard in English and Maths.
• Confidence using technical devices.

Responsibilities

• Provide first line support for helpdesk tickets.
• Assist in system upgrades and maintenance.
• Liaise with suppliers for service management.

Skills

Communication

Interpersonal skills

Technical support

Passion for technology

Education

GCSE standard English and Maths grade 4 or Functional Skills Level 2

Job description

IT Apprentice (Level 3 Information Communications Technician)

Join to apply for the IT Apprentice (Level 3 Information Communications Technician) role at Primary Goal

Continue with Google Continue with Google

IT Apprentice (Level 3 Information Communications Technician)

1 week ago Be among the first 25 applicants

Join to apply for the IT Apprentice (Level 3 Information Communications Technician) role at Primary Goal

Get AI-powered advice on this job and more exclusive features.

Sign in to access AI-powered advices

Continue with Google Continue with Google

Continue with Google Continue with Google

Continue with Google Continue with Google

Continue with Google Continue with Google

Continue with Google Continue with Google

Continue with Google Continue with Google

You don’t need to go to university to kickstart your career!
Do you want to be learning whilst you are earning and keeping up to date with the latest technology?

By choosing Primary Goal as your training provider not only will you be learning whilst you're earning you will also be keeping up to date with the latest technology. At the same time, CompTIA learning content is at the heart of our delivery, we will provide you with the knowledge for your Level 3 Information Communications Technician apprenticeship. By using CompTIA practice, learn and labs provided to you as part of your apprenticeship, you'll be able to prepare yourselves for the following exams:

• CompTIA A + (Exam 1 and 2)
• CompTIA Cloud Essentials

You don’t need to go to university to kickstart your career!
Do you want to be learning whilst you are earning and keeping up to date with the latest technology?

By choosing Primary Goal as your training provider not only will you be learning whilst you're earning you will also be keeping up to date with the latest technology. At the same time, CompTIA learning content is at the heart of our delivery, we will provide you with the knowledge for your Level 3 Information Communications Technician apprenticeship. By using CompTIA practice, learn and labs provided to you as part of your apprenticeship, you'll be able to prepare yourselves for the following exams:

• CompTIA A + (Exam 1 and 2)
• CompTIA Cloud Essentials

We are recruiting on behalf of Learning Partners Academy Trust, where you will gain valuable experience as aLevel 3 Information Communications Technician, following the NetworkTechnician pathway. We pride ourselves on the support we give our apprentices. you won’t be left on your own to figure things out; we will support you throughout your apprenticeship journey together with your employer!

About the employer:
Learning Partners Academy Trust is a Multi-Academy Trust comprising a cross-phase family of schools. Theirshared aim is continuous school improvement through challenge, collaboration, and support.

About the role:
The Learning Partners network team is looking for an energetic and hardworking apprentice to join their small team, providing network support in the central network team located at King's College Guildford in a team of three.
You will be working with an exciting new, close-knit team working remotely across the trust schools. You will be assisting the Service Desk Lead and IT Technicians as tickets come in, assisting staff and students across the school. As you’ll be working in the helpdesk team, you will be doing predominantly first line support, but theyfeel that network staff should be given the opportunity for different projects, so theywill work with you on one of these projects to learn a specialty, for example: backup systems.
On completion of your apprenticeship, career opportunities may be available across their 12 schools where you will be able to continue training and attend seminars to maintain your knowledge.
What you will be doing:

• Provide first line support for staff who raise helpdesk tickets
• Provide technical support to understand and troubleshoot issues
• Creation of staff accounts throughout a range of programs and websites
• Assist in system upgrades and system maintenance
• Liaise with third-party suppliers such as Internet Service Providers and vendors to retrieve quotes
• Support with technology asset management

Network Technician Duties:

• Complete cabling tasks, for example, coaxial, copper, fibre or remotely
• Administer mobile devices on a network
• Deliver network tasks prioritising security with a view to mitigating and defending against security risks
• Install and configure relevant software and physical or virtual hardware as appropriate, for example, network devices, switches, and routers.

The training you'll be provided with:

• Comprehensive introductory modules to technical concepts
• Level 3 Information Communications Technician apprenticeship standard
• Training for all pathways of your IT career (support technician, network technician, digital communications technician)
• Specialising in a portfolio of evidence for the Support Technician pathway
• e-learning training materials
• Bi-weekly virtual classroom training on all options of the apprenticeships;
• Access to virtual labs to develop technical competency
• Monthly work-based coaches' visits and competency checks
• 9 am – 5 pm Support desk for technical support
• Personal Learning and Thinking Skills and Key Skills development
• Option for vendor and technical certificates- e.g. CompTIA

You will also have the opportunity to network with a range of other apprentices on our programme who can share ideas, offer suggestions and support. Our apprentices love being able to help each other!
As one of our apprentices you will also have access to our online portal that will provide you with information and technical guidance, as well as links to the helpdesk to speak to technicians who can give real-time advice and support.

We are looking for someone who:

• Has a true passion for technology
• Feels confident using hardware, software and other technical devices
• Has good communication and interpersonal skills
• Has a passion to learn with enthusiasm and motivation to achieve success
• Loves helping others and enjoys working with people of all ages
• Is committed to complete the full apprenticeship programme
• Has the ability to work well in a team and independently using their own initiative
• Has a true passion for new and emerging technology. Is enthusiastic about digital developments and has an active interest in IT keeps up to date with current technology and trends

Working Week:
Monday to Friday, 36 hours per week with a 40-minute lunch break. Four days a week in school and one day at home to study.
Salary:
£15,000 for the first 12 months. The remaining 10 months of the apprenticeship will be paid at the National Minimum Wage according to your age.
Desired Qualifications:
We require someone who is educated to GCSE standard English and Maths grade 4 (or above), or Functional Skills Level 2 in English and Maths.
Expected Duration:
18 months and 4 Months End Point Assessment
Where a Primary Goal apprenticeship can take you:
This is a great opportunity to develop skills that will enhance your networking career. On passing your Primary Goal apprenticeship, you will gain professional recognition for the Register of IT Technician (RITTech).
We also offer a progressive step in some cases, onto our Level 4 Network Engineer apprenticeship programme.

PLEASE NOTE
We will require a copy of your CV. When completing your CV, please consider the job description and the role you are applying for.

Prospective apprentices must not hold an existing qualification at the same or higher level as this apprenticeship is in a similar subject.

Hold international equivalents of the above qualifications. You must be able to provide an official document stating how your international qualifications compare to the UK qualifications at the time of your application.
For more information, please visit the UK ENIC website, www.enic.org.uk

Disability Confident:Primary Goal is committed to being a Disability Confident Training Provider, and as such will make reasonable adjustments required for interview. Please discuss any requirements which you may have with the Recruitment Team.

Due to the high volume of applications received, we cannot always reply to all individuals who have applied for the role. If you have not heard from Primary Goal within four weeks of the closing date, please presume that your application has been unsuccessful.

Seniority level

• Seniority level

  Internship

Employment type

• Employment type

  Full-time

Job function

• Job function

  Sales, General Business, and Education

• Industries

  Wireless Services, Telecommunications, and Communications Equipment Manufacturing

Referrals increase your chances of interviewing at Primary Goal by 2x

Sign in to set job alerts for “Information Specialist” roles.

Continue with Google Continue with Google

Continue with Google Continue with Google

Leatherhead, England, United Kingdom 6 days ago

Wrecclesham, England, United Kingdom 10 hours ago

Walton-On-Thames, England, United Kingdom 1 week ago

Document Controller (Information Coordinator)

Woking, England, United Kingdom 1 week ago

Sunbury-On-Thames, England, United Kingdom 2 weeks ago

Document Controller (Information Coordinator)

Woking, England, United Kingdom 1 month ago

Army – Library & Information Service Officer

Camberley, England, United Kingdom 1 day ago

Weybridge, England, United Kingdom 1 week ago

Staines-Upon-Thames, England, United Kingdom 1 day ago

Woking, England, United Kingdom 1 week ago

Weybridge, England, United Kingdom 1 week ago

Leatherhead, England, United Kingdom 1 week ago

(CSV) Quality Assurance Systems Specialist

Surrey, England, United Kingdom 1 month ago

Leatherhead, England, United Kingdom 1 week ago

Staines-Upon-Thames, England, United Kingdom 1 week ago

Reigate, England, United Kingdom 3 weeks ago

Dorking, England, United Kingdom 1 week ago

Sunbury-On-Thames, England, United Kingdom 3 weeks ago

Woking, England, United Kingdom 2 weeks ago

Surrey, England, United Kingdom 5 days ago

Chertsey, England, United Kingdom 1 week ago

Epsom, England, United Kingdom 4 days ago

Surrey, England, United Kingdom 15 hours ago

Leatherhead, England, United Kingdom 1 month ago

Burgh Heath, England, United Kingdom £22,000 - £22,000 2 weeks ago

Redhill, England, United Kingdom 4 days ago

Thames Ditton, England, United Kingdom 2 weeks ago

Guildford, England, United Kingdom 3 weeks ago

Leatherhead, England, United Kingdom 1 week ago

Leatherhead, England, United Kingdom 2 weeks ago

Epsom, England, United Kingdom 4 days ago

Epsom, England, United Kingdom 3 days ago

Woking, England, United Kingdom 1 week ago

We’re unlocking community knowledge in a new way. Experts add insights directly into each article, started with the help of AI.