IT Apprentice: Hands-on Support & Systems Growth

Cummins Inc.; Tees Valley; Hybrid; GBP 9,000 - 13,000; Full time

Job summary

Cummins Inc. in Darlington is seeking an enthusiastic IT Apprentice to join the IT team at the Darlington Engine Plant.

You will work four days per week on site, with one day per week allocated for study, progressing toward Level 3 – Information Communications Technician qualification. The role involves supporting IT projects, deploying equipment, providing first-line IT support, and driving process improvements within a large manufacturing and enterprise IT environment.

Qualifications

• GCSEs including Maths, English and Science at Grade 7 or above
• A-Levels at grade C or above in IT or Computer Science desirable
• Basic knowledge of Microsoft Office and digital tools, with interest in hardware/software/troubleshooting

Responsibilities

• Supporting small-scale IT projects from requirements gathering to user adoption
• Deploying IT equipment across office, warehouse and shop floor environments
• Providing first-line IT support to business users (face-to-face and remote)
• Driving process improvements to enhance service delivery
• Gaining hands-on experience with enterprise and manufacturing systems
• Developing troubleshooting and problem-solving skills using structured fault-finding

Skills

GCSEs including Maths English Science

A-Levels in IT or Computer Science

Microsoft Office

Strong communication skills

Willingness to learn

Education

GCSEs (Maths, English, Science) 7+

A-Levels in IT or Computer Science

Tools

Microsoft Office

Job description

Cummins Inc. in Darlington is seeking an enthusiastic IT Apprentice to join the IT team at the Darlington Engine Plant.

You will work four days per week on site, with one day per week allocated for study, progressing toward Level 3 – Information Communications Technician qualification. The role involves supporting IT projects, deploying equipment, providing first-line IT support, and driving process improvements within a large manufacturing and enterprise IT environment.