IT Administrator: SAP B1 & Cloud/Network Support

VVB Engineering; Chelmsford; On-site; GBP 30,000 - 45,000; Full time

Job summary

VVB Engineering in Chelmsford is looking for an IT Administrator to provide vital support to the IT Manager and external teams. The role emphasizes application support, particularly for SAP B1 users, while also involving troubleshooting tasks for various IT systems.

Ideal candidates should have experience in similar positions, with strong skills in supporting LAN, WAN, VPN, and RDS environments. The job demands excellent time management and communication capabilities to succeed in a dynamic setting.

Qualifications

• Proven experience in a similar position.
• Sound knowledge of LAN, WAN, VPN, and RDS.
• Strong time management and communication skills.

Responsibilities

• Provide application support to users.
• Troubleshoot Office 365 related issues.
• Configuring and issuing hardware to end users.

Skills

Application support to SAP B1 users

Support for mobile phones and iPhones

Troubleshooting Office 365

Support for LAN, WAN, VPN

Excellent communication skills

Education

Educated to A level standard or equivalent

Tools

Office 365

Active Directory

Windows 7

Windows 8

Windows 10

Job description

VVB Engineering are Mechanical and Electrical Installation services for a variety of industries. An opportunity has arisen for an IT Administrator to support the IT Manager and external IT Support team, providing 1st line support to office and site locations. This position will be primarily based from our Head Office in Chelmsford, but will be expected to service the London office and a site location once a week.

Key responsibilities:

• Provide application support to SAP B1 users
• Provide support to mobile phone and iPhone users
• Provide application support to hosted and cloud-based systems
• Configuring and issuing new hardware to end users
• Device troubleshooting - Office 365 repair, Windows updates, driver updates, software package installation and removal, printing and scanning problems
• Work with the external IT support team to complete requests relating to the Active Directory
• Working with the external IT team, supporting the LAN/WAN/VPN and RDS

What we're looking for:

• Previous experience within a similar position
• Previous experience supporting LAN, WAN, VPN and RDS
• Knowledge of Office 365, Active Directory Windows 7, 8 and 10
• Educated to A level standard, or equivalent
• Excellent time management skills with the ability to work to tight deadlines
• Ability to communicate through various mediums at various levels

If you feel you have the skills and experience required, please apply now!

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