IT Administrator

Birmingham-Women; Birmingham; On-site; GBP 28,000 - 36,000; Full time

Job summary

Birmingham Women’s and Children’s NHS Foundation Trust is seeking a PACS & IMS Administrator to support our imaging systems, ensuring accurate transfer of images and reliable access for clinical staff.

You will train users, maintain user access records, and work with national data-sharing standards to keep imaging data secure across trusts.

Qualifications

• Experience with Microsoft Windows and Microsoft Office applications.
• Knowledge of Electronic Patient Record solutions.
• Experience supporting information systems in a health care environment.
• Understand the importance of patient confidentiality.
• Experience of PACS, IMS and IEP systems.

Responsibilities

• Maintaining user access database and determining the access rights of users.
• Act as a first line response for PACS and IMS queries relating to the PACS & IMS Systems. Redirect or answer telephone calls and e-mail correspondence as appropriate.
• Administration of the PACS and general system housekeeping. This is a complex daily task to ensure patients receive a high level of service from PACS e.g. ensuring all images entered accurately with appropriate reports as within RIS/IMS.
• To enter data onto the IMS system to facilitate the storage of external images. This often requires considerable investigative skills finding patient demographics from national Systems.
• To transmit and receive images/reports nationally in line with national data sharing agreements.
• To maintain a record of users and training related to PACS and IMS.
• To monitor the dispatch of images from the PACS system.
• To train other Trust Admin Staff in the basic use of PACS and IMS.
• To work with Trust MDT coordinators to ensure all imaging is available from outside Trusts for planned meetings.
• To import and export images and reports to/from CDs in line with National data Sharing Policies.

Skills

Windows & Office

Electronic Patient Records

Healthcare IT experience

Patient confidentiality

PACS/IMS/IEP

Education

Basic IT certification/qualification

Job description

Search through the open vacancies at Birmingham Women’s and Children’s.

This is YOUR place

• To be at the heart of brilliant care for women, children and young people.
• Where innovation, compassion, and opportunity meet to help transform lives.
• To make a unique impact from day one. As one of only two centres in the UK for women, children, and young people, this is where you can help bring prize-winning discoveries and game-changing innovations to life.
• To grow a thriving career and unlock your potential. Our unique and vast specialisms provide opportunities you won’t find anywhere else. No matter the career path you choose – you’ll have unwavering support for your ambition and a real investment in your learning.
• To discover a community of support. Where our strength comes from our people, who come from every walk of life and who work shoulder-to-shoulder across every discipline. Here, you’ll find a deep camaraderie and the support to take control of your career and find your passion – on the best days, and the toughest.

This is Birmingham Women’s and Children’s Trust.

This is your place, our place, the place.

Flexible working arrangements may be considered and discussions with the recruiting manager regarding this are encouraged.

Job overview

Birmingham Women’s and Children’s NHS Foundation Trust is looking for a PACS & IMS Administrator to support our Picture Archiving and Communication System (PACS) and Imaging Management System (IMS).

To provide administrative support to the PACS and IMS Support and to assist with the transfer of images to National and Worldwide PACS Teams. To ensure all clinical staff receive appropriate training on the use of PACS, IMS and Scheduler. To work closely with all staff to provide and maintain a working system. To identify and develop in conjunction with the Clinical Systems Manager future software development potential of PACS, IMS and changes in clinical practices to meet the Trust’s business needs

Main duties of the job

PROFESSIONAL

• Maintaining user access database and determining the access rights of users.
• Act as a first line response for PACS and IMS queries relating to the PACS & IMS Systems. Redirect or answer telephone calls and e-mail correspondence as appropriate.
• Administration of the PACS and general system housekeeping. This is a complex daily task to ensure patients receive a high level of service from PACS e.g. ensuring all images entered accurately with appropriate reports as within RIS/IMS.
• To enter data onto the IMS system to facilitate the storage of external images. This often requires considerable investigative skills finding patient demographics from national Systems.
• To transmit and receive images/reports nationally in line with national data sharing agreements.
• To maintain a record of users and training related to PACS and IMS.
• To monitor the dispatch of images from the PACS system.
• To train other Trust Admin Staff in the basic use of PACS and IMS.
• To work with Trust MDT coordinators to ensure all imaging is available from outside Trusts for planned meetings.
• To import and export images and reports to/from CDs in line with National data Sharing Policies.

Quality Assurance

Maintain strict confidentiality in relation to all patient, staff and workplace information gleaned during work on Clinical Systems.

Report any risks identified with the Clinical Systems, to your line manager initially, and record on the Trust risk and governance reporting systems.

Working for our organisation

Birmingham Women’s and Children's NHS Foundation Trust is the first of its type in the UK. Our Trust was formed in February 2017 to drive forward our commitment to provide the highest quality, world-class physical and mental health care for our women, children and families. Uniting our hospitals means more seamless care; more investment to make greater advances in our specialist treatment and world-leading neo-natal and fetal work. Importantly, it also gives us a greater voice in shaping the future of family-centred care.

Birmingham Children's Hospital is a UK leading specialist paediatric centre with an international reputation in several areas.

Birmingham Women’s Hospital is one of two dedicated women's hospitals in the UK, with the busiest single site maternity unit, delivering more than 8,200 babies a year offering a full range of gynaecological, maternity and neonatal care.

Our Trust is committed to creating the best place to work. We believe in promoting and enhancing inclusion, diversity and equality and encourage applications from all areas of the community, who meet the criteria for the role, regardless of age, gender identity, disability, race, religion or sexual orientation.

Detailed job description and main responsibilities

Person specification

Other Requirements

• Able to concentrate for extended periods on detailed VDU and other work.
• Willing to work out of hours.
• Ability to travel between sites and visit clinical departments
• Confident and enthusiastic
• Able to work on own initiative
• Customer-focused
• Shows attention to detail
• Demonstrate alignment with the values and beliefs of the Trust
• Demonstrate an understanding of the practices of equality and inclusion in the team
• Punctual and flexible across hours of work when required

Qualification

• Basic certification/qualification in IT.

Knowledge & Nature of Experience

• Experience in use of Microsoft Windows and Microsoft Office applications
• Knowledge of Electronic Patient Record solutions.
• Experience supporting information systems in a health care environment.
• Understand the importance of patient confidentiality
• Experience of PACS, IMS and IEP systems

Analytical and Judgements Skills

• Aptitude for investigating, analysing and solving complex problems.

Professional/Managerial/Specialist Knowledge

• Ability to support staff on the Helpdesk as necessary in the delivery of systems support.
• Ability to support Learning Difficulty Students, and Work Experience Students.
• Proven ability in learning new and complex computer systems.
• Competent computer user with good keyboard skills.

Personal Skills/Abilities and Attributes

• Excellent communication skills, both written and verbal.
• Ability to work with system users with varying levels of computer skills.
• Good inter-personal and communication skills
• Ability to work as part of a team
• Ability to record and relay accurate messages
• Self-motivated and highly organized
• Ability to act on own initiative and take and implement decisions to resolve problems.
• Ability to manage own workload and assess, prioritise, and organise work under pressure to manage conflicting deadlines and to manage the workload of others as required
• Organisational skills
• Ability to use initiative
• Ability to work under pressure
• Ability to work to deadlines

Sponsorship:

Please note, visa sponsorship is only available for certain roles in line with current UKVI regulations. Please ensure the role you are interested in meets the criteria for sponsorship before submitting your application. If you would like more information, please visit: UK Visas and Immigration - GOV.UK

Artificial Intelligence (AI):

We understand that some applicants may choose to use artificial intelligence (AI) tools to assist in preparing their application materials. While this is not discouraged, we kindly remind candidates that all submissions must be truthful and accurately reflect your own experiences and suitability for this role. Personal integrity and authenticity are central to our recruitment process. We value honesty and appreciate applications that are genuine and representative of the individual behind them.

Applications that rely too heavily on AI tools can appear generic and lack the detail we need to assess your skills and experience. Such applications will unlikely be progressed to interview.

Reasonable Adjustments:

BWC is proud to be a Disability Confident Employer, committed to fostering an inclusive environment for those with a disability, long term health or mental health condition. The Disability Confident scheme means we actively encourage applications from people with disabilities, long term health or mental health conditions, and we want to ensure our recruitment practices are inclusive and accessible to all. Our aim is to get the best out of every individual and if successful for interview, you will be asked if you require any reasonable adjustments (special requirements). We will strive to support and accommodate these requests where possible.

Safeguarding

As a Trust employee you are required to comply with all legislation and guidance relating to safeguarding children and adults with care and support needs, and promoting their health and welfare. You are required to inform the Head of Safeguarding of any safeguarding concerns about your own children or children you live with. This information will be treated in a confidential manner.

Employer certification / accreditation badges

The postholder will have access to vulnerable people in the course of their normal duties and as such this post is subject to the Rehabilitation of Offenders Act 1974 (Exceptions) Order 1975 (Amendment) (England and Wales) Order 2020 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service to check for any previous criminal convictions.