Issuer Services Implementation Manager

Citi; Belfast City District; Hybrid; GBP 65,000 - 90,000; Full time

Benefits offered by this job

Hybrid working model

Competitive salary package

Job summary

Citi Belfast is seeking an Implementation Manager to drive execution and management of client transactions within Issuer Services. You will handle documentation, approvals, and post‑closure activities, coordinating with Operations and Sales as needed.

The role offers hybrid working (up to 2 days at home per week), a competitive base salary, and a range of benefits. You will build strong client relationships and support revenue through accurate invoicing.

Qualifications

• Experience with transaction documentation and deal execution.
• Proven ability to manage multiple transactions and timelines.
• Strong negotiation and communication abilities.
• Solid administrative and regulatory awareness.

Responsibilities

• Execute and manage client transactions through documentation and execution.
• Portfolio management for a set of transactions post-closure.
• Ensure setup and maintenance of transactions, including accounts.
• Obtain approvals before deal closure (KYC, sanctions, reviews).
• Coordinate with Operations on new transactions.
• Participate in Deal Review meetings.
• Build client relationships and support Sales on new business.
• Ensure revenue via accurate invoicing.
• Support Team Lead on ad hoc projects.

Skills

Transaction management

Negotiation

Documentation understanding

Banking experience

Administrative skills

Prioritisation

Communication skills

Job description

Team/Role Overview

The Implementation Manager teams are a key function within Citi’s Issuer Services business. We focus on the execution and implementation of new transactions and also on ongoing portfolio management for clients on a global basis. Issuer Services is part of Citi’s Services division which provides global institutional clients with a wide range of product solutions.

What you’ll do

• Execute and manage client transactions through review, negotiation and execution of relevant documentation such as agency agreements, trust deeds, account bank/escrow agreements, custody agreements, indentures, cash management agreements, pledge agreements and facility agent agreements in relation to Issuer Services product offerings e.g. Structured Finance, Debt, Specialised Agency, Project Finance, Loans and Liability Management.
• Manage a portfolio of transactions and act as a focal point for post‑closure agency and trustee activities.
• Ensure accurate set‑up and maintenance of transactions including cash and custody account opening.
• Ensure all appropriate approvals are in place prior to deal closure including KYC, Deal Review, sanctions screening and other approvals.
• Liaise with Operations teams regarding the implementation of new transactions as required.
• Participate in Deal Review meetings as appropriate.
• Build and develop internal and external client relationships and provide support to Sales on new business prospects as required.
• Ensure revenue generation via accurate invoicing.
• Support Team Lead on ad hoc projects where necessary.

What we’ll need from you

• Working knowledge of Issuer Services transactions desirable.
• Understanding of transaction documentation and deal execution and/or legal experience.
• General banking experience advantageous.
• Strong transaction management/execution and negotiation skills.
• Strong administrative skills.
• Ability to prioritise.
• Strong communication skills.

What we can offer you

This is a role that offers you the opportunity to build an in‑depth knowledge of financial services operations. Every day there will be new business challenges that will help you develop new skills that can drive your career.

By joining Citi Belfast, you will not only be part of a business‑casual workplace with a hybrid working model (up to 2 days working at home per week), but also receive a competitive base salary (which is annually reviewed) and enjoy a whole host of additional benefits that support you (and your family) to be well, live well and save well.

Equal Opportunity Employment

Citi is an equal opportunity employer, and qualified candidates will receive consideration without regard to their race, color, religion, sex, sexual orientation, gender identity, national origin, disability, status as a protected veteran, or any other characteristic protected by law.

If you are a person with a disability and need a reasonable accommodation to use our search tools and/or apply for a career opportunity, review Accessibility at Citi.

View Citi’s EEO Policy Statement and the Know Your Rights poster.