IQ Account Manager

Henderson Scott; Hemel Hempstead; On-site; GBP 25,000 - 35,000; Full time

Job summary

A leading technology company seeks an iQ Account Manager to enhance customer relationships and support the use of ERP software. This role involves managing a portfolio of clients and ensuring their success with business management tools, making it ideal for someone passionate about technology and client engagement. The successful candidate will be customer-focused with relevant educational backgrounds and skills.

Qualifications

• Required diploma in related field.
• Strong interpersonal and communication skills.
• Preference for experience with ERP or accounting software.

Responsibilities

• Build and maintain strong relationships with assigned customers.
• Serve as the primary point of contact and trusted advisor.
• Identify business needs and recommend tailored software solutions.

Skills

Interpersonal skills

Communication skills

Customer-first mindset

Methodical work approach

Ability to build rapport

Education

Diploma in Accounting, Sales, Marketing, or related field

Tools

ERP software

CRM systems

Job description

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Job Opportunity: iQ Account Manager | UK
Location: Hertfordshire
Job Type: Full-Time | Permanent
Sector: ERP Software / Technology

Are you passionate about customer relationships, technology, and helping businesses grow?
We're looking for a driven and customer-focused iQ Account Manager to support organisations in maximising their use of ERP and business management software.

About the Role

Job Opportunity: iQ Account Manager | UK
Location: Hertfordshire
Job Type: Full-Time | Permanent
Sector: ERP Software / Technology

Are you passionate about customer relationships, technology, and helping businesses grow?
We're looking for a driven and customer-focused iQ Account Manager to support organisations in maximising their use of ERP and business management software.

About the Role

As an iQ Account Manager, you will manage a portfolio of customers who rely on ERP software to run their business operations - covering everything from finance and inventory to CRM, e-commerce, and business intelligence.

This is a dynamic role combining account management, solution consultation, and customer advocacy. You'll work closely with clients to support their digital journey, introduce new capabilities, and ensure long-term success.

Key Responsibilities

• Build and maintain strong relationships with assigned customers

• Serve as the primary point of contact and trusted advisor

• Identify business needs and recommend tailored software solutions

• Prepare proposals and support product/service introductions

• Lead annual service reviews to ensure satisfaction and drive improvement

• Collaborate with internal teams to resolve queries and deliver customer value

• Maintain accurate reporting and CRM records

• Support marketing efforts and contribute to customer success stories
  
  

What We're Looking For

Required:

• Diploma in Accounting, Sales, Marketing, or a related field

• Full, clean UK driver's licence

Preferred:

• Strong interpersonal and communication skills

• A structured, methodical work approach

• Customer-first mindset and the ability to build rapport with senior stakeholders

• Familiarity with ERP or accounting software

• Track record of meeting targets and managing multiple accounts

This opportunity is ideal for someone starting out in the commercial world who has a passion for technology and enjoys working directly with clients.

Seniority level

• Seniority level

  Entry level

Employment type

• Employment type

  Full-time

Job function

• Job function

  Accounting/Auditing, Information Technology, and Sales

• Industries

  Software Development

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