IPS Service Manager | Connect to Work

IPS Grow; Sheffield; Hybrid; GBP 55,000 - 70,000; Full time

Benefits offered by this job

Home-based role

Travel for meetings

Job summary

Shaw Trust in Sheffield is seeking an IPS Service Manager to oversee the delivery and performance of the IPS contract. You will lead a contract team, build partnerships with NHS trusts, referral partners, and commissioners, and ensure high-quality, outcomes-focused service delivery in the delivery area.

The role is home-based with regular travel for meetings; you will supervise Team Leaders, monitor KPIs and fidelity measures, and drive continuous improvement while embedding IPS in clinical and

Qualifications

• Experience delivering IPS or similar employment support services.
• Strong people management and supervision skills.
• Experience working with health-related needs.

Responsibilities

• Lead and motivate a full contract team to deliver an exceptional IPS service.
• Provide regular supervision and coaching to maintain quality and improve outcomes.
• Monitor performance against KPIs and fidelity measures with improvement plans as needed.
• Build strong relationships with Commissioners, NHS teams and local stakeholders.
• Drive continuous improvement in systems and processes to enhance service delivery.
• Develop partnerships with local NHS Trusts, employment providers and referral sources.

Skills

Team leadership

Contract management

Stakeholder engagement

Performance management

IPS fidelity

Travel flexibility

Job description

Are you ready to lead a high-performing IPS service that transforms lives through employment? Join Shaw Trust as an IPS Service Manager and lead the delivery of the Connect to Work programme across Sheffield, ensuring high-quality IPS services, strong partnerships and sustainable employment outcomes for people with health-related barriers to work.

Deadline: 21st September 2026

• Yorkshire & The Humber
• Full-time

Job overview

At Shaw Trust we believe everyone has the right to live a decent and dignified life and an opportunity for rewarding work. We are a social purpose organisation challenging inequality and breaking down barriers to enable social mobility.

For us being part of the solution is about creating the conditions for this to happen, advocating and delivering services that make a real difference. Working in partnership not competition, we are part of an eco-system of purpose-led organisations, striving for a fairer, more equal society centred on opportunity for all.

Are you passionate about helping people with mental and /or physical health support needs find meaningful, sustainable employment? Do you want to be part of a service that transforms lives through work, inclusion, and wellbeing?

We’re looking for an enthusiastic and driven IPS Service Manager to join our team in Sheffield.

Role

As an IPS Service Manager , you will oversee the day to day delivery and overall performance of the Individual Placement and Support (IPS) contract. Combining vision and direction with strong relationship building and people management skills, you will take accountability for project performance across our own delivery area. You will need to have an expert understanding of Individual Placement and Support, the fidelity scale and how that interacts with the IPS fidelity manual.

You will be responsible for managing Team Leaders which will involve providing regular supervision around IPS practice issues, as well as support around complex staffing and caseload issues. Whilst this is a home-based role you will be expected to be in your area of delivery for face-to-face meetings for at least half the week.

Your role will involve building partnerships with local NHS Trusts, employment providers and referral sources as well as maintaining partnerships with stakeholders and commissioners.

You will work in partnership with local health team managers, ensuring the IPS Service is embedded in clinical settings, community groups and referral partners. You will also build positive working relationships with external partners, most notably SYMCA and IPS Grow.

This is a performance-focused role, with clear targets around referrals, job starts, and sustained employment. But more than that, it’s about changing lives.

We welcome applicants from local residents in the areas of delivery.

This is a home based role with regular travel into the delivery area for team/management meetings, Commissioner meetings and stakeholder engagement.

Responsibilities

• Lead and motivate a full contract team to deliver and exceptional IPS service to local participants..
• Provide regular supervision and coaching to maintain quality standards and improve outcomes.
• Monitor performance against KPIs and fidelity measures, implementing improvement plans where needed.
• Build strong relationships with Commissioners, NHS teams, referral partners, and local stakeholders.
• Drive continuous improvement in systems and processes to enhance service delivery.
• Building and maintaining partnerships with local NHS Trusts, employment providers, referral sources, and commissioners.
• Developing positive relationships with external stakeholders, including SYMCA and IPS Grow.

The person

• A genuine passion for helping others achieve their potential
• Excellent management qualities to lead and inspire your team
• Track record of success in target-driven environments, with the ability to drive performance.
• Commercial and business acumen and understanding of managing a contract
• Excellent communication and interpersonal skills
• A proactive, solution-focused mindset
• Experience working with people with health needs