IPS Service Manager

LLOYD'S REGISTER INTERNATIONAL; Great Yarmouth; Hybrid; GBP 47,000 - 52,000; Full time

Benefits offered by this job

25 days annual leave

2 days volunteering leave

Enhanced pension scheme

Life Assurance

Learning and development opportunities

Diversity networks

Health and wellbeing initiatives

Job summary

Shaw Trust in Great Yarmouth is seeking an IPS Service Manager to oversee the IPS programme's day-to-day delivery and overall performance. You will combine vision with relationship building and people management to drive results.

The role requires knowledge of the IPS model, a degree or equivalent experience, and proven contract or project management skills to ensure performance, quality and compliance.

Qualifications

• Understanding/Experience of the Individual Placement and Support model.
• Educated to Degree Level or equivalent relevant experience.
• Relevant previous contract or project management experience focused on supporting performance, quality and compliance.
• Knowledge of provider and referral networks across the local area, with practical experience in accessing external support services and well-developed networking skills.

Responsibilities

• Oversee the day-to-day delivery and overall performance of the IPS Programme.
• Combine vision and direction with strong relationship-building and people management skills.
• Take accountability for project performance across our own delivery.

Skills

IPS model understanding

Degree level or-equivalent

Contract or project management

Networking with local providers

Education

Bachelor's degree or equivalent

Job description

IPS Service Manager

Job Category: Employability | Management

Location: Great Yarmouth, Norfolk

Salary: £46,785-£51,602

Closing date: 22/09/2026

Ref: 28164

Contract type: Permanent

Total hours per week: 37.5

“Shaw Trust promotes team spirit, inclusiveness and it is an organisation where everybody is somebody. I am proud to be part of this great organisation.”

At Shaw Trust we believe everyone has the right to live a decent and dignified life and an opportunity for rewarding work. We are a social purpose organisation challenging inequality and breaking down barriers to enable social mobility.

For us being part of the solution is about creating the conditions for this to happen, advocating and delivering services that make a real difference. Working in partnership not competition, we are part of an eco-system of purpose-led organisations, striving for a fairer, more equal society centred on opportunity for all.

Purpose

We are looking for a IPS Service Manager who can oversee the day to day delivery and overall performance of the Individual Placement and Support (IPS) Programme. Combining vision and direction with strong relationship building and people management skills, you will take accountability for project performance across our own delivery.

Essential

You will have:

• Understanding/Experience of the Individual Placement and Support model
• Educated to Degree Level or equivalent relevant experience
• Relevant previous contract or project management experience focused on supporting performance, quality and compliance
• Knowledge of provider and referral networks across the local area, with practical experience in accessing external support services and well-developed networking skills

Location

Peripatetic worker with home as the base

Employee Benefits

As an employee of Shaw Trust as well as positively impacting people’s lives, you will have access to the following benefits:

• 25 days annual leave per year (plus bank holidays), with incremental increases post 3 years’ service up to 28 days, and the option to purchase additional holiday
• 2 days paid volunteering leave each year
• An enhanced pension scheme after 6 months
• Life Assurance at 3 times your annual salary rate
• Access to a suite of learning and development opportunities including paid for apprenticeship and masters’ levels qualifications, and management development programmes
• Opportunities to connect with our employee diversity networks (LGBTQ+ Support Network, Racial Equality Network, Disability Equality Network, Women’s Network, Neurodiversity Peer Support Network, Menopause Peer Support Group, The MANaging Network, The Young Professionals Network and Back to Work Support Group)
• Health and Wellbeing initiatives including internal support, employee assistance programme and health cash plan

Join a diverse and inclusive organisation

Shaw Trust is committed to creating a diverse and inclusive working environment, where every employee, regardless of their background or lived experience, feels that they belong and can progress in their career.

In addition;

• We are proud to be certified as an employer who meets the National Equality Standard, the accepted standard for inclusiveness in business across the UK.
• We are Disability Confident Leaders, support the guaranteed interview scheme and use of the government’s Access to Work scheme.
• We are proud to hold the menopause friendly accreditation, hosting a regular Menopause Peer Support Groups providing a safe space for colleagues share experiences or ask questions.
• Living our values, we are keen to reflect the diversity of UK society at every level within our organisation.

We welcome applications from all sections of the community including from people with lived experience and/or knowledge of disability or social exclusion.

If you have accessibility requirements and/or would like further information about the role, please contact: [e-mail]

Shaw Trust reserve the right to close this vacancy early if sufficient applications are received.