Invoicing & Accounts Assistant - 12 month' FTC

Franchise Brands plc; Macclesfield; On-site; GBP 23,000 - 28,000; Full time

Benefits offered by this job

25 days annual leave

Royal London Pension

Group Life Assurance

Additional Paid Leave

Cycle to Work Scheme

Eye Tests Subsidy

Free Parking

Employee Assistance Programme

Occupational Health Support

Mintago Discounts

Job summary

Metro Rod LTD, part of Franchise Brands plc, is seeking an Invoicing and Accounts Assistant on a full-time 12-month FTC, 37.5 hours per week. The role focuses on managing invoicing for a range of clients to maximise cashflow.

You will upload invoices daily, liaise with departments and clients, support credit control and help improve processes. Benefits include 25 days leave, pension, life assurance, cycle to work, eye care, parking and more.

Qualifications

• Experience in a fast-paced office environment.
• Strong presentation, communication and interpersonal skills.
• Experience in a financial team or busy call-centre is acceptable.
• Experience providing excellent customer service.
• Advanced IT skills and good numeracy.
• Proficient in Microsoft Word and Excel.
• Attention to detail and ability to work under pressure.

Responsibilities

• Daily upload of invoices and cost breakdown.
• Liaising with departments within Metro Rod and franchisees to resolve queries.
• Communicating with clients by phone and email and escalating queries as needed.
• Collaborate with credit controllers to maximise cash collection.
• Attend meetings to discuss process improvements.
• Work with the Digital Team to meet KPI targets.

Skills

Fast-paced office experience

Team player

Communication skills

Customer service experience

Numeracy

Microsoft Office (Word & Excel)

Tools

SAGE

NetSuite

Job description

£25,077 per year pro-rata Metro Rod work with the likes of Equans, Amey, Aldi, Mitie, Greggs, McDonalds, Wetherspoons and many more in the FM, Social Housing, Property Management, Retail, Industrial and Leisure sectors.

Despite having been around for over 40 years, we are a fast-growing and dynamic business and part of an ever-expanding group Franchise Brands.

Invoicing and Accounts Assistant

Metro Rod LTD

Full time (12 month FTC)

37.5 hours per week

Metro Rod work with the likes of Equans, Amey, Aldi, Mitie, Greggs, McDonalds, Wetherspoons and many more in the FM, Social Housing, Property Management, Retail, Industrial and Leisure sectors.

Founded in 1983, Metro Rod and its sister company Metro Plumb are leading providers of drain clearance and maintenance services delivered on a largely reactive basis. The services are provided by over 60 franchisees with geographical coverage across the UK. We’ve been clearing and unblocking drains for more than thirty years and we’re proud of our reputation for quality service and customer satisfaction. Major companies and leading high street names trust us to deal with all their regular drain maintenance, and we’ll bring the same high standards of service to tackle your drain blockage.

Within the Waste & Water Services Division of Franchise Brands, is also Willow Pumps and Filta. Two expanding businesses that focus on sewage pumps and commercial kitchen solutions. Together, the brands provide a complete one-stop shop for keeping water and waste flowing.

Main Purpose of the Role

To manage Metro Rod LTD invoicing for a variety of clients via their associated processes to ensure maximum invoicing month on month which in turn creates increased monthly cashflow.

What does it entail?

• Daily upload of invoices and financial information and cost breakdown.
• Liaising with different departments within Metro Rod and our franchisee network to ensure queries are promptly resolve.
• Communicating with the clients via telephone and email when required and ensuring that any queries are escalated and resolved promptly and professional.
• Work closely with credit controllers within the team to ensure accurate and timely invoicing of customers leads to maximised cash collection.
• Attending business and clients’ meetings to discuss current processes and potential improvements to the service being provided to them.
• To work cohesively within the Digital Team to ensure KPI targets are met within the team and across the business for our national account customers.

What do we look for?

• Experience working within a fast-paced office environment is essential.
• Team player with excellent presentation, communication and interpersonal skills (both written and verbal).
• Experience working within a financial team is preferred, although a busy call-centre environment will be considered.
• SAGE/ NetSuite experience is beneficial but not required
• Experience providing excellent customer service essential.
• Advanced literacy and numeracy with well-developed IT skills and understanding of complex digital technology and processes.
• Advanced competency in Microsoft Office including Word and Excel.
• Inquisitive mindset and approach.
• Attention to detail is essential, with good time management and ability to work under pressure.

What do you get?

• 25 days annual leave - plus bank holidays
• Royal London, Company Pension
• Group Life Assurance
• Additional Paid Leave / Special Leave
• Cycle to Work Scheme
• Free Eye Tests / Subsidy for Glasses
• Free Standard Parking
• Employee Assistance Programme
• Occupational Health Support
• Employee Discounts Platform - Mintago

We are an equal opportunities employer. We welcome applications from all suitably qualified individuals regardless of age, disability, gender identity, marriage or civil partnership status, pregnancy or maternity, race, religion or belief, sex, or sexual orientation.