Investments Operations Specialist: Onboarding & Support

Goji, Euroclear group; Greater London; On-site; GBP 30,000 - 40,000; Full time

Benefits offered by this job

Competitive salary

Opt-in pension with 5% contribution

25 days of holiday, plus additional days for service

Private medical coverage including dental and optical

Life insurance and income protection

Work from abroad allowance

Wellbeing and Volunteering Days

Cycle to work scheme

Job summary

A leading alternative investment technology firm in the UK is seeking an Operations Executive to join their Investment Operations team. The successful candidate will provide day-to-day platform support through live chat, email, and phone, as well as manage investor onboarding and compliance processes. This role requires excellent communication skills, adaptability in a fast-paced environment, and a strong attention to detail. The firm offers a competitive salary and market-leading benefits, including flexible working accommodations.

Qualifications

• Excellent oral and written communication skills are essential.
• Prior experience in client management or similar roles is preferred.
• Ability to maintain high standards under tight deadlines.

Responsibilities

• Provide day-to-day platform support via live chat, email, and phone.
• Manage investor onboarding, KYC checks, and payment tracking.
• Reconcile transactions and contribute to administrative systems.

Skills

Accuracy

Communication skills

Client management experience

Attention to detail

Adaptability in fast-paced environments

Job description

A leading alternative investment technology firm in the UK is seeking an Operations Executive to join their Investment Operations team. The successful candidate will provide day-to-day platform support through live chat, email, and phone, as well as manage investor onboarding and compliance processes. This role requires excellent communication skills, adaptability in a fast-paced environment, and a strong attention to detail. The firm offers a competitive salary and market-leading benefits, including flexible working accommodations.