Investment Group Support Coordinator

Capital Group; Greater London; On-site; GBP 45,000 - 65,000; Full time

Benefits offered by this job

Generous time off

Flexible work options

Health benefits

Job summary

Capital Group is seeking an Investment Group (IG) Support Coordinator in London to partner with investors, optimize workflows, and enhance information flow across the Capital System, leveraging AI tools to boost efficiency and decision making.

You will coordinate scheduling, manage travel, and build relationships with external providers and corporate contacts to ensure timely access and responsive service for investors. A strong service mindset and excellent communication are essential.

Qualifications

• 5+ years of administrative or operational experience.
• Strong attention to detail with a track record of high-quality output and problem solving.
• Clear and professional communication skills.
• Ability to manage multiple tasks and stakeholder priorities.
• Uses feedback to demonstrate learning agility and adaptability.
• Strong service mindset with focus on responsiveness and teamwork.
• Proficiency with technology, systems and AI tools; familiarity with Concur, FactSet, Microsoft 365 and Copilot preferred.

Responsibilities

• Helps create investor capacity by coordinating complex logistics, improving workflows, enabling information flow, and supporting timely access to internal and external stakeholders.
• Act as a connector across the Capital System, facilitating collaboration and information sharing among investors, Corporate Access, METS, Technology, Sales, and other teams.
• Independently resolve service issues, using sound judgment, and structured problem-solving to deliver high-quality support.
• Proactively manage complex scheduling, travel, and logistical requirements requiring sound judgment and discretion, while ensuring alignment with investor priorities.
• Build and maintain strong relationships with external providers and corporate contacts, serving as a trusted point of coordination to keep Capital’s investors top of mind for access.
• Coordinate investor interactions with corporates, external research providers, industry experts, sales teams, and other key stakeholders to support investment decisions and client outcomes.
• Organize investment group calls and committee meetings, ensuring efficient scheduling, material preparation, and execution.
• Leverage AI and emerging technologies to improve meeting preparation, information synthesis, workflow automation, and operational efficiency across the investment ecosystem.
• Build proficiency in AI and digital tools, to further support innovative IGA workflow use cases and their adoption across the team.
• Strengthen team capability and the future‑state support model by sharing best practices, supporting peer learning, and contributing to projects, recruiting, and initiatives that foster a culture of innovation and operational excellence.

Skills

Administrative experience

Attention to detail

Professional communication

Multitasking

Learning agility

Service mindset

Tech & AI tools

Tools

Concur

FactSet

Microsoft 365

Copilot

Job description

Capital Group is seeking an Investment Group (IG) Support Coordinator in London to partner with investors, optimize workflows, and enhance information flow across the Capital System, leveraging AI tools to boost efficiency and decision making.

You will coordinate scheduling, manage travel, and build relationships with external providers and corporate contacts to ensure timely access and responsive service for investors. A strong service mindset and excellent communication are essential.