Investment Group Assistant — Flexible, AI-Driven Ops

Capital Group; Greater London; Hybrid; GBP 42,000 - 60,000; Full time

Job summary

Capital Group is seeking an Investment Group Assistant in London to act as a trusted partner, coordinating complex investor logistics and information flow across teams. The role focuses on improving efficiency, enabling timely access to stakeholders, and leveraging AI tools to enhance workflow.

The IG Support Coordinator will build relationships with external providers and internal teams, manage scheduling, and help drive investment process improvements through proactive collaboration.

Qualifications

• 5+ years of administrative or operational experience.
• Strong attention to detail with a track record of high-quality output.
• Clear and professional communication skills.
• Ability to manage multiple tasks and stakeholder priorities.
• Uses feedback to demonstrate learning agility and adaptability.
• Strong service mindset with focus on responsiveness and teamwork.
• Proficient with technology, systems and AI tools (Concur, FactSet, MS Office, Copilot preferred).

Responsibilities

• Coordinate complex scheduling, travel and logistics with discretion.
• Act as a connector across internal teams to facilitate collaboration and information sharing.
• Independently resolve service issues with sound judgment and structured problem-solving.
• Support investor interactions and appointment preparation to enable decision making.
• Organize meetings and calls with material preparation and efficient execution.
• Leverage AI and digital tools to improve meeting prep and workflow efficiency.
• Share best practices and contribute to projects that foster innovation and operational excellence.

Skills

Administrative experience

Communication skills

Task management

Problem-solving

Tech savvy with AI tools

Tools

Concur

FactSet

Microsoft Office

Copilot

Job description

Capital Group is seeking an Investment Group Assistant in London to act as a trusted partner, coordinating complex investor logistics and information flow across teams. The role focuses on improving efficiency, enabling timely access to stakeholders, and leveraging AI tools to enhance workflow.

The IG Support Coordinator will build relationships with external providers and internal teams, manage scheduling, and help drive investment process improvements through proactive collaboration.