Investigations Team Manager

The Health and Care Professions Council; Greater London; On-site; GBP 65,000 - 75,000; Full time

Benefits offered by this job

30 days holiday + bank

8% employer pension

Employee assistance

Lifestyle rewards

Free online 24/7 GP

Training and professional membership

Job summary

The Health and Care Professions Council (HCPC) is recruiting an Investigation Team Manager to oversee a team of Regulatory Investigators within the Fitness to Practise function. You will ensure cases are managed within SLAs and KPIs, identify high-risk matters, and secure interim orders where needed.

You will lead, coach and develop staff, drive continuous improvement, and collaborate with internal and external partners to advance case progression and regulatory standards.

Qualifications

• Experience in an investigatory, regulatory, legal, or compliance environment.
• Ability to work under pressure handling multiple demands while maintaining standards.
• Strong analytical skills and professional integrity.

Responsibilities

• Lead and motivate a team of Regulatory Investigators, creating accountability and continuous improvement.
• Oversee complex, high‑risk investigations ensuring quality and regulatory compliance.
• Manage competing priorities with tight deadlines in a dynamic caseload environment.
• Partner with internal and external stakeholders, offering progression guidance and influencing decisions.

Skills

Investigation leadership

Regulatory investigations

Stakeholder management

Coaching and mentoring

Job description

We’re hiring Investigation Team Managers in our Fitness to Practise team, you’ll manage a team of Regulatory Investigators to ensure case load is managed professionally within Service Level Agreements and Key Performance Indicators, high risk cases identified and interim orders obtained.

Job Role

Your responsibilities will include.

• Lead and motivate a team of Regulatory Investigators, creating a culture of accountability, collaboration, and continuous improvement.
• Oversee complex, sensitive and high‑risk investigations, ensuring quality, consistency, and adherence to regulatory standards.
• Work confidently under pressure managing competing priorities, tight deadlines, and a dynamic caseload environment.
• Partner with internal and external stakeholders, offering case progression advice and influencing at all levels.
• Tackle operational leadership responsibilities, from workflow management to reporting and decision making.
• Manage a range of people matters with professionalism, sensitivity, and strong judgement from recruitment to probation support, performance management, coaching and mentoring

Person Specification

Essential Criteria We’re looking for candidates that have:

• Experience working within an investigatory, regulatory, legal, or compliance environment.
• The ability to work calmly and effectively under pressure, managing multiple demands without compromising standards.
• Strong analytical skills, professional integrity, and a focus on quality.
• Proven management experience with a genuine passion for leading, supporting and developing people.
• Excellent communication skills and the confidence to influence decisions.
• Ability to problem solve and coach others to develop their problem-solving skills.

Rewards and Benefits

30 days holiday + bank, 8% employer pension, enhanced employee assistance and lifestyle rewards, free online 24/7 GP, ongoing training and professional membership support

• Candidates must have the right to work in the UK.
• We conduct original document checks, as part of Pre-employment screening.
• Candidates require a Disclosure and Barring Service (DBS) criminal record check.
• We are unable to provide feedback at application stage.

Equality, Diversity, and Inclusion

HCPC's vision is to be recognised as an actively anti-discriminatory organisation that upholds and promotes best practice in equality, diversity and inclusion and an active ally for change. We aspire to have a diverse and inclusive workplace and strongly encourage suitably qualified applicants from a wide range of backgrounds to apply and join the HCPC. Please refer to HCPCs Behavioural Standards Framework.

Advert Closing Date:

6 November 2026, 1pm

Assessment Centre at our Kennington Office : Monday 23 November 2026