Investigations Team Leader - Core & Quality

Independent Office for Police Conduct; Sale; Hybrid; GBP 55,000 - 75,000; Full time

Benefits offered by this job

Civil Service pension

Civil Service maternity leave package

PAM employee assistance programme

CSSC membership

Cycle to work scheme

Learning and development tailored to职?

Flexible working arrangements

Culture of inclusion and diversity

Job summary

Independent Office for Police Conduct in the United Kingdom is seeking an Investigations Team Leader - Core Business to drive high-quality, independent investigations and set strategic direction. You will supervise Lead Investigators, develop their professional skills, and ensure timely resolutions while upholding our values.

This role participates in the IOPC Transformation programme, leads case supervision and quality assurance, and acts as a decision-maker in delegated cases.

Qualifications

• Fully Accredited Investigator (Units 1-4) or investigatory experience of equivalent nature.
• Understanding of the police complaints system and the statutory framework within which the IOPC operates.
• Understanding of the Human Rights Act 1998; IOPC obligations under the Equality Act 2010 and related duties.
• Experience promoting diversity of experience and embedding effective team behaviours.
• Experience carrying out case supervision, quality assurance and performance improvement processes.
• Experience supporting staff in high-scrutiny environments and building resilience.
• Valid driving licence for England and Wales.

Responsibilities

• Ensure consistent, high-quality investigations delivery against standards and targets.
• Contribute to management and development of the Investigations function.
• Participate in the IOPC Transformation programme to deliver timely, high-quality investigations.
• Provide structured supervision and DRIVE meetings for Lead Investigators.
• Conduct case supervision and reviews to ensure progress and quality.
• Advise or act as decision maker in delegated cases.
• Promote inclusive practice and non-discrimination in investigations.

Skills

Leadership

Quality service delivery

Investigations delivery

People development

Decisions under pressure

Communication

Resource management

Driving licence

Matrix management (desirable)

Job description

Independent Office for Police Conduct in the United Kingdom is seeking an Investigations Team Leader - Core Business to drive high-quality, independent investigations and set strategic direction. You will supervise Lead Investigators, develop their professional skills, and ensure timely resolutions while upholding our values.

This role participates in the IOPC Transformation programme, leads case supervision and quality assurance, and acts as a decision-maker in delegated cases.