Investigation Engineer - Medical Devices (RCA & CAPA)

BD; Winnersh; On-site; GBP 32,000 - 34,000; Full time

Benefits offered by this job

Bonus

Benefits

Job summary

A leading global medical technology company is seeking an Investigation Engineer to investigate customer complaints related to medical devices. This role involves conducting root cause analysis, product testing, and clear documentation to enhance customer experience and compliance. The ideal candidate should have an engineering degree or relevant experience in the medical device industry, strong analytical skills, and proficiency in Microsoft Office Suite. The position offers a salary range of £32,000 to £34,000 plus bonuses and benefits, and requires on-site work in Winnersh.

Qualifications

• Minimum of two years of proven experience in an engineering role within medical device or pharmaceutical industries.
• Skilled in failure analysis and problem-solving for electromechanical devices.
• Detail-oriented with the ability to manage multiple investigations accurately.

Responsibilities

• Manage receipt, processing, and evaluation of complaint-related products and samples.
• Conduct investigations into customer experiences and communicate findings across teams.
• Ensure compliance with regulatory requirements and internal quality standards.

Skills

Communication

Complaint Management

Corrective and Preventive Action (CAPA)

Microsoft Excel

Root Cause Analysis (RCA)

Taking Initiative

Education

Engineering degree or HND/HNC in Electronic or Mechanical Engineering

Tools

Microsoft Office Suite

Job description

A leading global medical technology company is seeking an Investigation Engineer to investigate customer complaints related to medical devices. This role involves conducting root cause analysis, product testing, and clear documentation to enhance customer experience and compliance. The ideal candidate should have an engineering degree or relevant experience in the medical device industry, strong analytical skills, and proficiency in Microsoft Office Suite. The position offers a salary range of £32,000 to £34,000 plus bonuses and benefits, and requires on-site work in Winnersh.