Inventory Technician - wk 1 Days

MARKS&SPENCER; Hemington; On-site; GBP 18,000 - 24,000; Full time

Job summary

Marks & Spencer in the UK is seeking a Customer Assistant in our Food section to be at the frontline of the nation's fastest growing retailer. You'll deliver five-star service with pace, and embrace the transformation we're driving.

You’ll be a resilient brand ambassador, confident in recommending and selling our newest food products, making every customer feel valued when they shop with us. Flexibility to work across store areas is essential.

Qualifications

• Experience in retail customer service preferred.
• Ability to work in a fast-paced environment.
• Comfort with using digital tools to assist customers.

Responsibilities

• Be at the frontline of the store, delivering five-star service at pace.
• Promote and sell our latest food products to customers.
• Support across store areas to meet changing demand.
• Utilise in-store digital tools to enhance the customer experience.

Skills

Customer service

Communication

Tools

Sparks App

Job description

Working Pattern

Week 1

• Tuesday: 18:00 - 22:00
• Thursday: 18:00 - 22:00
• Friday: 18:00 - 22:00
• Saturday: 18:00 - 22:00

Week 2

• Sunday: 16:00 - 20:00
• Tuesday: 18:00 - 22:00
• Thursday: 18:00 - 22:00
• Friday: 18:00 - 22:00

Join M&S as a Customer Assistant in our Food section, where you'll become be at the frontline of the UK's fastest growing retailer. We're not just looking for someone to fill shelves - we need down-to-earth colleagues who thrive under pressure, deliver five-star service at pace, and embrace the transformation we're driving.

We're seeking passionate individuals who not only take pride in their knowledge of M&S Food products but are also ready to roll their sleeves up and go again, day in and day out, meeting strong customer demand head-on.

You’ll be a resilient and committed brand ambassador who’s ready to raise the bar by confidently recommending and selling our newest food products to our customers. Through remarkable service you’ll make sure our customers feel truly valued every time they shop with us.

• At M&S, our customers don’t wait. You’ll thrive in a high-pressure environment, staying sharp, fast, and focused when the store is at its busiest. You’ll go above and beyond, to serve, sell, fill and help drive growth in sales.
• Being digitally confident is essential. You’ll utilise our digital tools, such as the Sparks App and our in-store devices, to enhance the customer experience and ensure they get the products they want when they need them.
• Being a team player is crucial. You’ll contribute to a positive, high-energy environment, where everyone works hard and supports each other in delivering a seamless customer experience.
• Flexibility is also vital. You should be poised to work across various areas of the store, adapting to the changing demands of the retail environment. No two shifts will look the same – and you’ll embrace the challenge.

This is a frontline role, not for the faint-hearted. But for those who are ready to roll up their sleeves, there’s huge opportunity. Are you ready for it?