Inventory & Order Fulfillment Coordinator

Vianet Group; North East; Hybrid; GBP 21,000 - 26,000; Full time

Job summary

Vianet Group is seeking a Stores Administrator to manage stock, orders and device preparation, ensuring accuracy from order initiation through to handover to technical onboarding. You will be the go-to person for keeping stock, orders and devices organized and moving through each stage efficiently.

You will work with multiple teams to maintain accurate records, process despatches, returns and device traceability, and uphold data integrity across systems while supporting administrative workflows

Qualifications

• Experience handling stock, orders and device preparation with good data accuracy.
• Proficient in MS Excel and business systems; experience with Sage 200 advantageous.
• Strong organisational skills, attention to detail and ability to document processes.
• Excellent written and verbal communication; able to coordinate with multiple teams.

Responsibilities

• Prepare devices and orders for handover to technicians, ensuring completeness.
• Maintain accurate stock, customer, order and device records in systems.
• Administer paperwork, spreadsheets and electronic records for Stores activity.
• Input and maintain documentation, ensuring proper authorization and filing.
• Process stock transactions and escalate discrepancies to Hardware Technician.
• Coordinate information across teams before setup starts.
• Handle despatch/shipping administration and related records.
• Support returns processing and routing for technical assessment.
• Maintain serial numbers and asset traceability records.

Skills

Stock management

Order processing

Device preparation

Data entry

Excel

Sage 200

Documentation control

Cross-team coordination

Attention to detail

Communication skills

Tools

Sage 200

Excel

Job description

Vianet Group is seeking a Stores Administrator to manage stock, orders and device preparation, ensuring accuracy from order initiation through to handover to technical onboarding. You will be the go-to person for keeping stock, orders and devices organized and moving through each stage efficiently.

You will work with multiple teams to maintain accurate records, process despatches, returns and device traceability, and uphold data integrity across systems while supporting administrative workflows