Inventory Control Lead - Own Stock, Drive Excellence

PetsApp; Coventry; On-site; GBP 30,000 - 42,000; Full time

Benefits offered by this job

Real ownership of inventory

Direct impact on business performance

Close collaboration with co-founders

Growth opportunities as we scale

Dynamic culture

24 days holiday

Job summary

Farfill is seeking a hands-on Inventory Controller to own inventory accuracy at our Coventry site. You will be the go-to person for discrepancies, cycle counts, and ensuring data integrity across the WMS, collaborating with warehouse ops, customer service, and IT.

You’ll drive improvements in inventory processes as the business scales, with ownership and input into how we optimise stock management to meet SLAs and customer expectations.

Qualifications

• Proven experience in inventory control, stock accuracy, or a similar warehouse role in 3PL or e-commerce fulfilment.
• Solid working knowledge of WMS platforms (Mintsoft preferred).
• Strong analytical and problem-solving skills with attention to detail.
• Confidence investigating discrepancies and driving resolution.
• Excellent organisational skills and the ability to manage competing priorities.
• Strong communication with customers, auditors, and internal teams.
• Proficiency in Microsoft Excel.
• Able to move inventory and be on feet for extended periods.

Responsibilities

• Maintain accurate inventory records within the Warehouse Management System (WMS).
• Monitor daily inventory movements — receipts, put-away, transfers, replenishments, picks, dispatches, and returns.
• Investigate and resolve inventory discrepancies within agreed timelines.
• Monitor stock status across available, allocated, quarantine, damaged, and returned inventory.
• Plan, coordinate, and complete daily, weekly, and monthly cycle counts.
• Support customer stock reconciliations and audits.
• Collaborate with inbound, pick/pack, and dispatch teams to resolve stock issues.
• Generate daily, weekly, and monthly inventory reports.
• Monitor inventory trends, flag risks early, and elevate recurring issues.
• Contribute to root cause analysis and continuous improvement initiatives across the warehouse.

Skills

Inventory management

WMS

Mintsoft

Analytical thinking

Excel

Ownership

Communication

Tools

Mintsoft

WMS

Excel

Job description

Farfill is seeking a hands-on Inventory Controller to own inventory accuracy at our Coventry site. You will be the go-to person for discrepancies, cycle counts, and ensuring data integrity across the WMS, collaborating with warehouse ops, customer service, and IT.

You’ll drive improvements in inventory processes as the business scales, with ownership and input into how we optimise stock management to meet SLAs and customer expectations.