INVENTORY ANALYST
LOGISTICS, INVENTORY & TRANSPORTATION
Function: Logistics & Transportation
Degree Requirement: No
Role Summary
This role supports logistics processes, operational activities, and customers across all modes of transportation. The position focuses on shipment visibility, lead-time tracking, transportation reporting, carrier performance, regulatory compliance, and continuous improvement across cost, quality, and service.
Key Responsibilities
- Assist in developing process flows to track lead time by activity and identify opportunities to reduce overall lead times.
- Identify improvement opportunities across transportation cost, quality, service, and customer needs or issues.
- Implement and maintain monitoring systems that provide accurate shipment information, including shipped date, in-transit location, estimated arrival date, and actual delivery date.
- Generate and analyse reports covering transportation costs and carrier performance.
- Plan and track lead times while ensuring compliance with relevant transportation regulations.
What Success Looks Like
Accurate shipment tracking, reliable reporting, timely escalation of issues, improved lead times, and a consistently high level of customer service.
Required Skills and Behaviours
Accountability
- Completes assigned tasks, seeking help when needed.
- Describes the value of a positive attitude in meeting objectives.
- Strives to complete assignments according to established quality measures.
- Follows direction regarding the time and effort needed to achieve work objectives.
Accuracy and Attention to Detail
- Explains the importance of accuracy within their own function or unit.
- Identifies tasks or outputs that require close attention to detail.
- Uses procedures designed to ensure results are mistake-free.
- Describes the consequences of errors within their own unit or function.
Decision Making and Critical Thinking
- Explains the characteristics and steps of an effective decision-making process.
- Identifies issues and communicates with others when a decision is required.
- Identifies decision makers in the work environment and examples of previous decisions.
- Understands which types of decisions can and cannot be made within the role.
Effective Communication
- Describes non-verbal behaviours that influence how messages are interpreted.
- Provides examples of effective and ineffective communication.
- Explains the importance of effective business communication.
- Communicates clearly in writing and speech using appropriate language and mechanics.
Flexibility and Adaptability
- Understands that change is a normal part of the workplace.
- Looks for value in new ways of working.
- Copes effectively with day-to-day frustrations, uncertainty, and changing priorities.
- Provides examples of flexible and inflexible behaviour when responding to change.
Planning and Organising
- Seeks guidance when priorities need to change as new information becomes available.
- Estimates the time and resources required to complete tasks.
- Identifies key assignments, schedules, and process steps.
- Applies critical-path thinking to complete work on time and keep larger tasks on track.
Problem Solving
- Explains the value of a disciplined approach to problem solving.
- Understands problem-reporting and escalation practices.
- Uses accepted procedures for problem analysis and resolution.
- Identifies key problem-solving techniques used within the function.
Service Excellence
- Provides examples of excellent customer service experiences.
- Distinguishes between poor, average, and excellent service.
- Explains how managing customer perceptions and expectations improves service.
- Describes the business benefits of delivering high-quality service
Job Details
- Job Title: Inventory Analyst
- Location: Stockton-on-Tees, UK
- Job Type: Contract