Intranet-Portal Manager, LONDON SCHOOL OF ECONOMICS AND POLITICAL SCIENCE

Guardian Jobs; London; Hybrid; GBP 42,000 - 51,000; Full time

Job summary

A leading university in London is looking for an Intranet-Portal Manager to oversee the development and implementation of a new internal intranet portal. This role is crucial for enhancing digital communications and user experiences within the institution, requiring collaboration across various teams.

Benefits

Occupational pension scheme

Generous annual leave

Training and development opportunities

Qualifications

• Experience in product development and digital content management.
• Experience in user research, analyzing engagement and trends.
• Strong negotiation skills in a multi-stakeholder environment.

Responsibilities

• Contribute to creating a new internal intranet-portal.
• Own the product roadmap post-launch, overseeing daily operations.
• Conduct ongoing user research to ensure a user-centric platform.

Skills

Product development

Digital content management

User research

Team building

Negotiation

Job description

Intranet-Portal Manager, LONDON SCHOOL OF ECONOMICS AND POLITICAL SCIENCE

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Intranet-Portal Manager, LONDON SCHOOL OF ECONOMICS AND POLITICAL SCIENCE

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LSE is committed to building a diverse, equitable and truly inclusive university

LSE Communications Division

Intranet-Portal Manager

Salary from £42,679 to £51,000 pa inclusive with potential to progress to £54,730 pa inclusive of London allowance

LSE’s Communication Division leads and coordinates internal and external communications for the university, offering communication advice, training, and support. We aim to meet the needs and expectations of our users with digital products that enhance and streamline the organisational experience of being at LSE.

A major project involves creating a new internal intranet-portal, providing a single digital entry point for students and staff to access personalized communications, information, resources, and tools, supporting a seamless user experience across various back-end systems. The Intranet-Portal Manager will contribute to building this product as part of a cross-functional team during its 12-month development phase.

Post-launch, the manager will own the product roadmap, implementing new features and functionalities to improve the user experience, and will oversee daily operations and ongoing user research to ensure the platform remains well-designed and user-centric.

You will have:

• Experience in product development and digital content management.
• Experience in user research, analyzing engagement, trends, and statistics, and using insights to inform practice.
• A proactive, motivated approach to team building and collaboration across diverse teams and user groups.
• Strong negotiation skills to manage competing demands among colleagues and external partners in a multi-stakeholder environment.

This role offers a blended remote/in-person working pattern, requiring a minimum of two days per week on campus, with more if needed. We provide an occupational pension scheme, generous annual leave, hybrid working, and excellent training and development opportunities.

An inclusive Communications Division

As a diverse and global institution, we strive to ensure our workforce reflects this diversity. We are a disability confident employer, guaranteeing an interview to any disabled candidate who meets all essential criteria.

For further information, please see the application guidelines, job description, and person specification. To apply, visit our website via the link below. For technical queries, use the “contact us” links on the LSE Jobs page. For role-specific questions, contact Imogen Withers at [e-mail].

The closing date for applications is 2 July 2025 (23:59 UK time). Late applications cannot be accepted.