Intervention Worker (Out of Hours)

Hestia; Langley; On-site; GBP 26,000 - 36,000; Full time

Job summary

Hestia in Streatham is seeking an Out of Hours Intervention Worker to support residents in our Approved Premises service during night hours. You will build positive relationships, promote engagement with licence conditions and provide practical support to help individuals move towards independence and stability.

Working closely with probation services and police, you will monitor safety and wellbeing, maintain records, and apply trauma-informed professional judgement while upholding boundaries

Qualifications

• Experience working in criminal justice or related sector preferred.
• Strong communication skills and ability to assess and respond to changing situations.
• Experience recording and sharing information with confidentiality and safeguarding awareness.

Responsibilities

• Monitor safety, security and wellbeing of residents overnight.
• Respond to incidents and take appropriate enforcement action when required.
• Maintain accurate records and share information with colleagues and partner agencies.
• Support delivery of sentence plans and ensure the premises are clean, safe and welcoming.

Job description

As an Out of Hours Intervention Worker, you will be part of a dedicated team supporting residents living within an Approved Premises setting during overnight hours. Working closely with probation services, police and other partner agencies, you will help create a safe, structured and supportive environment that promotes rehabilitation while ensuring public protection remains at the heart of all activity. You will build positive relationships with residents, encourage engagement and compliance with licence conditions, and provide practical support to help individuals move towards greater independence and stability.

You will monitor the safety, security and wellbeing of residents throughout the night, carrying out regular checks, responding to incidents, and taking appropriate enforcement action where required. The role also involves maintaining accurate records, sharing information appropriately with colleagues and partner agencies, supporting the delivery of sentence plans, and ensuring the premises remain clean, safe and welcoming. Using a trauma-informed approach, you will exercise professional judgement, maintain firm boundaries and respond effectively to challenging or unexpected situations while helping to foster a culture of respect and positive change.

What do I need to bring with me?

We're looking for someone who can work confidently and effectively in a night-shift environment and who is committed to supporting individuals involved in the criminal justice system. You will have strong communication skills, the ability to assess and respond appropriately to changing situations, and experience of recording and sharing information accurately while maintaining confidentiality. An understanding of safeguarding, trauma-informed practice and professional boundaries is essential, along with the ability to work collaboratively as part of a team. Most importantly, you'll be someone who believes in people's capacity to change and can provide both support and accountability within a structured environment.

Interview Steps

We keep our interview process simple, so you know exactly what to expect.

Shortlisting call: We have a team of dedicated recruitment specialists who will speak to you about your experience, motivations and values. They will also tell you about all the great work we do!

Face to face interview: Now you will have a face to face interview with the hiring manager. Our interviews are value and competency based.

Don't be alarmed if there are other stages in the process, it's all part of the plan for some of our roles.

Our Commitment to Equality, Diversity, and Inclusion

Our service users come from all walks of life and so do we. We hire great people from a wide variety of backgrounds because it makes us stronger. We are committed to creating and maintaining a diverse and inclusive workforce and value the skills, abilities, talent and experiences different people and communities bring to our organisation.

We are a Disability Confident Employer

Hestia is proud to be a Disability Confident Employer, dedicated to the employment and career development of individuals with disabilities. We offer a guaranteed interview scheme for all applicants with disabilities who meet the minimum criteria for the role they have applied for. We also provide reasonable adjustments during the selection and interview process, and throughout your employment with us.

Safeguarding Statement

Hestia is committed to safeguarding and promoting the welfare of adults, children and young people who are potentially at risk, and we therefore expect all staff and volunteers to do the same. We require all staff to undertake internal and external safeguarding training throughout their employment with Hestia.

Important Information for Candidates

If your application is successful, please be aware that you will be required to overcome pre-employment checks before a formal offer of employment can be confirmed.

At Hestia, we are guided by our core values and are dedicated to fostering an equitable, diverse, and inclusive organisation. Our mission is to empower individuals to rebuild their lives and achieve independence. Right now, we are looking for an Out of Hours Intervention Worker to play a pivotal role in our Criminal Justice Approved Premises Service in Streatham.