International Trade Export Manager

Vanilla Recruitment; East Midlands; On-site; GBP 30,000 - 45,000; Full time

Job summary

Vanilla Recruitment is seeking an experienced International Trade Manager to lead export, import and shipping operations. The role blends compliance with customer support, administration, logistics coordination and small-team leadership in a busy office.

You will manage daily trade functions, prepare documentation, coordinate customs, and liaise with customers and freight forwarders to ensure timely deliveries while supporting broader admin duties.

Qualifications

• Experience in international trade management or export/import roles.
• Solid knowledge of export documentation and customs procedures.
• Familiarity with CRM systems and Excel.

Responsibilities

• Manage day-to-day export and import function with compliant workflows.
• Prepare and process export/import documentation and shipment records.
• Coordinate customs clearance activities and maintain accurate records.
• Liaise with customers, freight forwarders and internal teams for updates.
• Support and supervise a small administration team to maintain efficiency.
• Prepare products for shipment and ensure documentation is complete.
• Provide wider administrative support across sales, scheduling and office ops.

Skills

Export documentation

Customs procedures

CRM systems

Salesforce

Excel

Team supervision

Tools

Excel

CRM systems

Salesforce

Job description

A fantastic opportunity has arisen for an experienced International Trade Manager to join a successful organisation, leading international trade activities and ensuring the efficient management of export, import and shipping processes. This vacancy offers a varied role within a collaborative office environment, combining responsibility for international trade compliance with customer support, administration, logistics coordination and team leadership.

• Salary: £30,000 – £45,000 per annum
• Monday to Thursday: 8:00am – 4:30pm,Friday: 8:00am – 4:00pm
• Full-time, permanent position

Duties and responsibilities

• Manage the day-to-day export and import function, ensuring efficient workflows and compliance with international trade requirements
• Prepare and process export and import documentation, customs paperwork and shipment records
• Coordinate customs clearance activities and maintain accurate records to support timely deliveries
• Liaise with customers, freight forwarders and internal departments to provide updates and resolve queries
• Support and supervise a small administration team, helping to maintain high standards and efficient processes
• Prepare products for shipment and ensure all associated documentation is completed accurately
• Provide wider administrative support across customer service, scheduling, sales and office operations as required

Required skills and experience

• Previous experience working as an International Trade Manager, Export Administrator, Import Coordinator or in a similar international trade role
• Strong understanding of export administration, shipping documentation and international trade processes
• Knowledge of customs procedures, commodity codes and import/export compliance requirements
• Experience managing or supervising office administration functions or support teams
• Excellent communication skills with the ability to build effective relationships with customers and stakeholders
• Strong organisational skills with a high level of accuracy and the ability to prioritise multiple tasks
• Proficient in Microsoft Office, particularly Excel; experience using CRM systems and Salesforce would be advantageous