International Applicant Engagement and Administration Associate

Uniglobalcareers; Nottingham; Hybrid; GBP 26.000 - 32.000; Vollzeit

Zusammenfassung

Nottingham Trent University is recruiting an International Applicant Engagement and Administration Associate within the Communications, Alumni Relations, Marketing and Student Recruitment team. This role supports prospective international students throughout the application process for study in the UK, combining customer communication with administrative responsibilities.

Nottingham Trent University describes the role as a strong development opportunity with training and progression potential

Qualifikationen

• Strong attention to detail and accuracy.
• Customer-focused with service orientation.
• Ability to manage customer information and data across systems.

Aufgaben

• Support prospective international students during the university application journey.
• Communicate with future students through email, phone, and online channels.
• Deliver excellent customer service to applicants and prospective students.
• Provide guidance to international students applying to study in the UK.
• Carry out administrative duties related to applicant engagement and processing.
• Manage customer information and data with strong attention to detail.
• Work within the International team in Communications, Alumni Relations, Marketing and Student Recruitment.

Kenntnisse

Attention to detail

Customer-oriented

Data management

International environment interest

Jobbeschreibung

United Kingdom — International Student Market

654K inbound students (2024) +0%

1. India 169K

2. China 152K

4. United States 36K

5. Pakistan 31K

14 international branch campuses in United Kingdom

This employer operates 2 active branch campuses in 2 countries (since 2000)

OVERVIEW Nottingham Trent University is recruiting an International Applicant Engagement and Administration Associate within the Communications, Alumni Relations, Marketing and Student Recruitment team. This role supports prospective international students throughout the application process for study in the UK, combining customer communication with administrative responsibilities. Nottingham Trent University describes the role as a strong development opportunity with training and progression potential for a motivated graduate.

This employer operates 2 active branch campuses in 2 countries (since 2000)

Key responsibilities

• Support prospective international students during the university application journey
• Communicate with future students through email, phone, and online channels
• Deliver excellent customer service to applicants and prospective students
• Provide guidance to international students applying to study in the UK
• Carry out administrative duties related to applicant engagement and processing
• Manage customer information and data with strong attention to detail
• Work within the International team in Communications, Alumni Relations, Marketing and Student Recruitment

Requirements

• Strong attention to detail
• Customer-oriented approach
• Ability to manage customer information and data
• Motivation to work in an international university environment
• Interest in development and progression opportunities WHY THIS ROLE MATTERS This position plays an important role in helping international students navigate the university application process with confidence and clarity. Effective communication and administrative support contribute to a positive applicant experience while helping the university maintain high standards of customer service and international engagement.

Bonus: Application advice

• Highlight any customer service or administrative experience that demonstrates strong communication skills
• Provide examples of working with students, customers, or international audiences where possible
• Show attention to detail by carefully reviewing your application before submission
• Demonstrate your ability to manage information accurately across different systems or communication channels
• Explain your interest in international higher education and supporting students through important decisions
• Mention any experience working in fast-paced environments that required organisation and professionalism