International Nurse Coordinator - This is nursing beyond the bedside!

Charles Taylor; England; Hybrid; GBP 55,000 - 70,000; Full time

Benefits offered by this job

Incremental holiday plan

Contributory pension scheme

Health Cash Plan

Job summary

Charles Taylor seeks an experienced International Nurse Coordinator to manage medical cases globally, coordinate complex patient journeys, and liaise with overseas hospitals and UK treating teams. You will assess patients, determine treatment suitability, and decide on urgent medical evacuation when required.

Joining a skilled, diverse team of doctors and nurses, you will contribute to decisions around medical cover and insurance medicine while maintaining high standards of clinical judgement in

Qualifications

• Minimum of 5 years post-registration experience.
• Recent work in an acute setting (A&E or ICU) preferred.
• Excellent verbal and written English communication.
• Confident in challenging medical teams when needed.
• Empathy with patients and dedication to patient journey.

Responsibilities

• Respond to calls and triage with timely prioritisation.
• Coordinate patient journeys with overseas hospitals and UK beds.
• Complete focused reviews and generate clear reports.
• Keep Case Managers updated on cover decisions.
• Assess patient fitness for return home and coordinate care.
• Provide safe, high-quality, evidence-based patient care.

Skills

Post-registration experience

Excellent English communication

Clinical decision-making

Empathy

Strong work ethic

IT competency

UK right to work

Tools

IT systems

Job description

International Nurse Coordinator

• Monday - Friday between 8:00 – 20:00 with weekends on a rota basis
• Lakeside North Harbour, Portsmouth/Hybrid
• Hybrid working is available once you are fully competent in the role and confidently settled into this position
• Full training provided

Ready for a nursing role like no other?

Looking for a new challenge? Want to put your clinical knowledge, experience and decision‑making skills to the test while developing new ones?

Imagine a role where no two days are the same, where your nursing expertise makes a real difference to patients around the world, and where every day brings something new.

As an International Nursing Coordinator, you will be at the heart of a fast‑paced, dynamic and rewarding environment, managing medical cases from across the globe. You will use your clinical judgement and experience to assess patients, determine whether treatment is appropriate, evaluate the suitability of overseas medical facilities and decide whether an urgent medical evacuation is required.

You’ll play a key role in coordinating complex patient journeys, liaising directly with overseas hospitals and treating teams, arranging admissions and securing accepting beds in the UK and internationally. You’ll also gain exposure to the fascinating world of insurance medicine, contributing to decisions around medical cover and working closely with colleagues from a range of professional backgrounds.

This is nursing beyond the bedside. It’s an opportunity to broaden your horizons, develop new skills, take on greater responsibility and use your clinical experience in ways you may never have imagined.

You’ll be joining a friendly, supportive and highly experienced team of over 30 doctors and nurses, all working together with one shared goal: achieving the best possible outcome for every patient.

Could this be the next step in your nursing career?

We’re looking for experienced, adaptable and forward‑thinking nurses with broad clinical knowledge and excellent decision‑making skills.

Your background might include:

• Intensive Care (ICU)
• Emergency Department (ED)
• Cruise ship medicine
• Military medicine

Above all, we’re looking for nurses who thrive on a challenge, enjoy problem‑solving, communicate confidently and can remain calm and focused when dealing with complex and sometimes urgent situations.

Duties and responsibilities of the International Nurse Coordinator:

• Respond to calls and, consult with clients and colleagues in a timely manner and always in accordance with triage priorities.
• Liaise with patients, hospitals, and medical staff across the globe to ensure the correct and appropriate treatment is being given
• Complete accurate and focussed reviews and reports
• Keep Case Managers updated with cover decisions
• Assess when and how patients are fit to return home
• Deal with all calls in confidence and in an empathetic manner
• Provide safe, high‑quality, evidence‑based patient care

Requirements:

• A minimum of 5 years post registration experience
• You must have recent work experience in an acute setting such as A&E or ICU.
• Good communication skills in English, both verbal and written
• Confidence to challenge treating medical teams
• Empathy and a desire to enhance the patient journey
• A strong work ethic
• IT competency
• UK nationality or unrestricted right to work in the UK

We offer:

• Incremental holiday plan
• Contributory pension scheme
• Health Cash Plan worth £1700 per annum
• High‑street rewards scheme for family and friends
• Worldwide family travel insurance (subject to qualifying criteria)

IMPORTANT

We provide a comprehensive training and onboarding programme for all new staff. This programme is the start of a learning journey which involves regular coaching, feedback and skill development. Our investment in you allows you to grow and progress for the longer term. For this reason, if you are in possession of a visa please note that we will be unable to consider you for one of our positions if you have less than 18 months remaining on your visa. If you have less than 18 months remaining on your visa, we may still consider you for one of our roles if you can provide one of the following:

• Clear evidence of family ties that would go on to provide you with the eligibility to extend your visa.
• Clear and current evidence that you qualify for a visa extension under the UK immigration laws and can also provide supporting documentation of this.

Equal Opportunity Employer

Charles Taylor is proud to be an inclusive employer. We provide an environment of mutual respect with zero tolerance to discrimination of any kind regardless of age, disability, gender identity, marital/ family status, race, religion, sex, or sexual orientation. We promote a transparent and fair recruitment and selection process, and all contribute to the successful, inclusive, and diverse culture and environment which we are proud to be a part of.

Our values define who we are, what we stand for and how we behave. They guide how we work with our colleagues and our clients, today and in the future. By living our values every day when we come to work, we deliver better results for the world of insurance.

• INTEGRITY: We do the right thing
• COLLABORATION: We are one
• AGILITY: We learn, evolve, and adapt
• CARE: We are compassionate and human
• ACCOUNTABILITY: We take ownership