International Field Service Engineer

First Military Recruitment; Poole; On-site; GBP 42,000 - 58,000; Full time

Job summary

First Military Recruitment are seeking a practical, solutions-focused engineer to join a specialist technical services team. The role supports installation, servicing, and maintenance of commercial laundry and warewash dosing equipment on cruise ships worldwide.

You will spend around 75% of time onboard ships, with deployments typically lasting 2–4 weeks and time off in lieu. You will be responsible for installing, servicing, and repairing equipment, performing fault finding, and providing

Qualifications

• Proven hands-on field-based engineering experience.
• Strong fault-finding, diagnostic and repair skills.
• Customer-focused approach with good communication.
• Willingness to travel extensively and work away from home for extended periods.
• Experience with 3-phase electrical systems is required or advantageous.

Responsibilities

• Install, service, maintain and repair chemical dosing equipment on cruise ships.
• Conduct fault finding, diagnostics and safety checks on installed systems.
• Work with electrical and plumbing systems in a marine environment.
• Support onboard installation projects with project managers and engineers.
• Prepare equipment, consumables and materials for field deployments.
• Complete service reports and technical documentation promptly.
• Provide technical support and basic training to customers and end users.
• Build and maintain strong relationships with customers through professional service delivery.

Skills

Hands-on field-based engineering

Fault finding & diagnostics

Customer-focused approach

Communication skills

Willingness to travel extensively

Experience with 3-phase electricals

Education

City & Guilds 17th Edition Electrical Installation

Job description

First Military Recruitment are currently seeking a practical, solutions-focused engineer to join a specialist technical services team supporting the installation, servicing, and maintenance of commercial laundry and warewash chemical dosing equipment on cruise ships worldwide.

This is a hands-on, field-based role suited to an engineer who enjoys problem-solving, working in varied environments, and delivering a high standard of customer service in challenging and international settings.

The successful candidate will spend approximately 75% of their time working onboard cruise ships, with deployments typically lasting 2–4 weeks, followed by time off in lieu.

Duties and Responsibilities:

• Install, service, maintain and repair chemical dosing equipment for commercial laundry and warewash systems onboard cruise ships
• Carry out fault finding, diagnostics, safety checks and repairs on installed systems
• Work with electrical and plumbing systems within a marine environment
• Support onboard installation projects alongside project managers, engineers and contractors
• Prepare equipment, consumables and materials required for field deployments
• Complete accurate service reports and technical documentation in a timely manner
• Provide technical support and basic training to customers and end users where required
• Build and maintain strong working relationships with customers through professional service delivery

Skills and Qualifications:

• City & Guilds 17th Edition Electrical Installation qualification or equivalent electrical background
• Proven experience in a hands-on or field-based engineering role
• Experience working with 3-phase electrical systems
• Strong fault-finding, diagnostic and repair skills
• Confident working independently and as part of a wider technical team
• Good organisational and communication skills with a customer-focused approach
• Willingness to travel extensively and work away from home for extended periods
• Experience in commercial laundry, warewash, dosing systems or plumbing would be advantageous 

Location: Poole (Frequent International Travel is Required)

International Field Service Engineer • Poole, Dorset, England