International Applicant Engagement and Administration Associate

Nottingham Trent University; Nottingham; Hybrid; GBP 28,000 - 30,000; Full time

Benefits offered by this job

Hybrid working

Flexibility

28–30 days annual leave

Job summary

Nottingham Trent University is seeking an International Applicant Engagement and Administration Associate to support prospective international students. The role involves communicating via email, phone and online channels, and handling administrative tasks with meticulous attention to detail.

The position is a 9-month fixed-term contract (Jan–Sept 2027) with hybrid working arrangements and a salary of £28,063–£30,185 per annum. Applications from internal candidates for secondments are welcome.

Qualifications

• Excellent communication and customer service skills.
• Ability to manage data with high attention to detail.

Responsibilities

• Communicate with prospective international NTU students via email, phone and online channels to support them through the application process.
• Perform administration tasks including handling student data with accuracy.
• Support the international team and contribute to outreach and engagement activities.

Job description

Be part of something bigger.

Doing things differently.

International Applicant Engagement and Administration Associate

Salary- £28,063 - £30,185 per annum

9 months Fixed Term Contract (January - September 2027)

About the Role

An exciting opportunity to join the International team, part of the Communications, Alumni Relations, Marketing and Student Recruitment (CAMS) department at NTU. You will support international students as they make a life changing decision to study in the UK.

Working within an experienced team, who will provide training and development, you'll communicate with prospective students all over the world. If you love providing excellent customer service this job will be perfect for you. Using your communication skills through email, phone and other online channels you'll chat with future NTU students to support them as they apply to the university.

You'll also work on administration tasks which require excellent attention to detail as you manage important customer information and data.

The team has a track record of supporting colleagues to develop in their career - with many previous colleagues progressing from this role within the department. So this is a ideal opportunity if you are a motivated and customer orientated graduate ready to begin your career.

For more details, please take a look at the role profile. We'll still consider applications even if you don't meet every single one of the requirements, so don't be put off if you don't match them perfectly. To ensure the diverse needs of our team are met we actively encourage secondments and offer flexible part-time working patterns - we're focused on finding the right person for the role.

We welcome internal candidates for secondment opportunities

Interview Date: w/c 23rd November 2026

About Us

Our award-winning Department of Communications, Alumni Relations, Marketing and Student Recruitment (CAMS) is responsible for engaging with key audiences including prospective students to support NTU’s student recruitment targets and driving forward NTU’s reputation and brand. CAMS comprises admissions, applicant engagement, student recruitment events and outreach, international student recruitment, marketing and campaigns, content management, creative services, social media, web and digital, public relations and internal and external communications.

If you have a passion for student recruitment, marketing and communications and a drive to make a real difference, CAMS at NTU could be the perfect place for you. In return, we offer you a culture of positivity, encouragement and mutual support. The senior leadership team are committed to nurturing talent and helping people reach their full potential. But most of all, we believe in change and growth; in daring to do things differently.

For any informal queries about the role or the team, please contact Laura Coates (International Administration and Enquiries Officer) at [e-mail]

Join Us

• Hybrid working - We support flexible ways of working through a combination of campus-based and home working where applicable. For full-time roles, this includes a minimum of 60% on-campus commitment. We trust colleagues to work with their teams to shape working patterns that enable them to deliver the best possible outcomes for their stakeholders.
• Flexibility - We welcome and support a range of working patterns and approaches, helping colleagues balance their work and personal commitments while meeting the needs of the role.
• 28 - 30 days annual leave, plus statutory bank holidays and 5 university closure days pro rata.
• Salary Sacrifice Retirement Savings Plan with life assurance and income protection. Available to colleagues who choose to opt out of the contractual pension scheme. Minimum colleague contributions of 0% matched with minimum NTU contributions of 8%.
• Range of health and wellbeing services, including a Health Cash Plan, voluntary benefits, discounts, and savings for all colleagues.
• Access to a wealth of formal and informal professional development opportunities to develop your skills and advance your career.
• We are committed to advancing Equality, Diversity and Inclusion across all areas of our work. We actively promote a culture of respect and belonging and we welcome applications from people of all backgrounds. For more information please click here - Equality, Diversity and Inclusion | Nottingham Trent University
• And a whole lot more…Find out more about the range of benefits we offer.

Safe and Inclusive

At NTU, we continue to build an inclusive culture that encourages, supports and celebrates the diverse voices and experiences of our students and colleagues. By championing positive wellbeing, we promote an environment where all can thrive and reach their full potential. We welcome the unique contributions that you can bring and we encourage people from underrepresented communities and backgrounds to apply to join our team.

Please note that unfortunately, this role has been assessed as ineligible for sponsorship under the UK Visas & Immigration points-based immigration system however, we recommend that you assess your eligibility before applying for this position. For more information visit the Government Skilled Worker visa support page. However, applications are welcome from candidates who do not currently have the right to work in the UK, but who would be eligible to obtain a valid visa via another route. Please consult the Home Office website for further information.

Please note that this role is covered by the Rehabilitation of Offenders Act (1974) and successful applicants will be asked to declare any unspent criminal convictions.