Internal Technical Support Admin

GAP Group

Bury St Edmunds

Presencial

GBP 22 000 - 30 000

Tempo integral

Há 11 dias

Uma candidatura completa num minuto

Currículo e carta de apresentação personalizados, prontos a enviar.

Ultrapassa os filtros ATS

Vantagens oferecidas por esta oferta de emprego

Competitive salary and bonus scheme

Up to 25 days annual leave plus bankH

Contributory Pension Scheme

Life Assurance

Cycle to Work Scheme

Health & Wellness

Resumo da oferta

GAP Hire Solutions is seeking an Internal Technical Support Administrator to support the Pumps & Power division’s nationwide operations. You will learn and grow in a fast-paced depot environment, handling enquiries, preparing quotations, and maintaining strong customer relationships.

The role offers opportunities to develop technical and commercial knowledge and build a long-term career within a growing business.

Qualificações

Experience in a high-volume administration role.
Experience maintaining accurate records and using Smart Office is desirable.
Experience managing supplier relationships and negotiating price renewals would be beneficial with training provided.
Customer-focused approach and delivering gold-standard service.
Ability to work under pressure and maintain attention to detail.
Excellent organisational skills and workload prioritisation.

Responsabilidades

Develop and grow business from existing GAP customers while securing new customers to meet budget targets.
Manage pump enquiries with technical expertise and accurate requirement verification.
Support acquisition of new work by delivering cost-effective pumping solutions.
Prepare detailed and timely quotations.
Coordinate with Operations and Sales for seamless service delivery.
Maintain strong customer relationships via telephone, email, and written correspondence.
Update the division's sales pipeline and enquiry log to aid growth and forecasting.

Conhecimentos

High-volume admin

Smart Office

Customer focus

Attention to detail

Organisational skills

Ferramentas

Smart Office

Descrição da oferta de emprego

Mull House, Kempson Way, Suffolk Business Park, Bury St Edmunds, IP327AR

Location

United Kingdom, South East, Bury St Edmunds Pumps

Number of positions to be provided

Contract hours

0.00

About the role

Our team is the best in the industry – is it time for you to join us?

GAP Pump & Power Services Division provide advice, servicing, maintenance and repair for generators, dewatering & sewerage pump applications. This includes a large range of hoses, settlement tanks and water processing solutions.

Based in a busy and fast-paced depot, the Administrator will support the Pumps & Power division's nationwide operations. This role offers an excellent opportunity to learn new skills, build technical and commercial knowledge, and develop a long-term career within a growing and dynamic business.

What You'll Be Doing

Develop and grow business from existing GAP customers while securing new customers to help the division meet and exceed budget targets.
Manage pump enquiries, providing technical expertise and ensuring customer requirements are accurately assessed and verified.
Support the successful acquisition of new work by delivering cost-effective and practical pumping solutions.
Prepare detailed and accurate quotations in a timely manner.
Liaise effectively with Operations and Sales teams to ensure seamless service delivery.
Build and maintain strong customer relationships through regular communication via telephone, email, and written correspondence.
Create, maintain, and regularly update the division's sales pipeline and enquiry log to support business growth and forecasting.

About You

The ideal candidate should demonstrate the following:

Previous experience in a high-volume administration role
Experience maintaining accurate records and using Smart Office is highly desirable
Experience managing supplier relationships and negotiating price renewals would be highly beneficial however full training will be provided
A customer-focussed approach to work and delivering gold-standard service
Ability to work effectively under pressure and maintaining strong attention to detail
Exceptional organisational skills with the ability to prioritise workload effectively

About Us

GAP Hire Solutions has 10 divisions offering the hire of equipment throughout the UK. We're looking to recruit the best talent the industry has to offer to help us grow even further. As a GAP employee, you'll enjoy loads of benefits such as profit share, loyalty holidays, a staff social fund. Our in-house Learning & Development Team are dedicated to giving you the skills you need to be your best and as a company we are always keen to promote internally.

Benefits include: