Internal Security Supervisor - London

FGH Security; City of Westminster; On-site; GBP 21,000 - 30,000; Full time

Benefits offered by this job

Instant access to wages

Discounts in high street retailers, Gy

Training opportunities

Real Living Wage Employer

Job summary

FGH Security Ltd is seeking an experienced Internal Security Supervisor for Albert's Schloss in London. The role is weekend evenings, with an hourly rate of £18.70 plus holiday pay, and is based on-site at the venue.

You will lead the internal security team, coordinate with venue management, manage crowd safety, perform patrols and searches, and enforce house rules. A valid SIA Door Supervisor licence and experience in the night-time economy are essential.

Qualifications

• SIA Door Supervision Licence required.
• Experience in the night-time economy (bars, pubs, clubs).
• Experience leading/supervising a team.
• Evidence of a 5 year employment/education history when requested.

Responsibilities

• Supervise and lead the Internal Team.
• Liaise with the security manager and venue management to ensure smooth running of the venue internally.
• Monitor behaviour in line with policies/legal requirements.
• Ensure the venue operates to a safe capacity and crowds are dispersed appropriately.
• Patrol the venue and undertake occasional physical searches of guests.
• Ask guests to leave or deny entry when behaviour is not in line with house rules.
• Report and record incidents, searches and patrol details.

Skills

Customer service

Communication

Interpersonal skills

Conflict de-escalation

Education

5 year employment/education history

Job description

About The Role

Position: Internal Security Supervisor – Albert's Schloss

Hourly Rate: £18.70 plus holiday pay (FGH Group operates a holiday accrual scheme in line with the government guidelines at 12.07%)

Schedule: Weekends (evenings)

Location: Albert's Schloss, London

At FGH Security we pride ourselves in our core values, they guideeverythingwe do. We are an organisation that believes in \"LookingAfter Our Team\", \"Giving Something Back\" and striving to \"Be Great Today, Better tomorrow\". We are looking for an experienced Door Supervisor who champions our values to join our team at Albert's Schloss as the new Internal Security Supervisor.

Albert's Schloss enlists our highly trained security team to blend seamlessly into the customer experiencewhilstproviding effective safety and security to patrons and employees.

Experience working as a Door Supervisor in the night time economy (bars, pubs, clubs) is essential for this role.

A valid SIA Door Supervisor Licence is required for this role.

Your main duties will include:

• Supervise and lead the Internal Team.


• Liaising with the security manager and venue management to ensure smooth running of the venue internally.


• Monitor behaviour in line with policies/legal requirement.


• Ensuring the venue operates to a safe capacity and crowds are dispersed appropriately.


• Patrolling the venue and undertaking occasional physical searches of guests.


• Requiring guests to leave the venue and/or refusing entry to guests when behaviour/suitability is not in line with house-rules/policies. On occasions, this may require physical intervention.


• Reporting and recording details of incidents, searches and patrol.

Requirements:

• SIA Door Supervision Licence


• Experience working as a Door Supervisor in the night-time economy (bars, pubs, clubs).


• Experience leading/ supervising a team.

About You:

• Great customer service skills.


• Excellent verbal and written communication skills.


• Excellent interpersonal skills.


• Smart appearance with impeccable personal presentation.


• Ability to confidently de-escalate and resolve difficult conflict situations.


• Keen eye for detail and the ability to stay vigilant to security risks.


• Ability to lead and motivate the Door Supervision Team.

During screening you must be able to provide evidence of 5 year employment/education history and references promptly upon request.

About Us

About FGH Security

We were founded in 2003 with the aim of raising the standards in the UK Private Security Industry.

Our primary mission is KEEPING PEOPLE SAFE across multiple industry sectors whilst looking after our people and constantly striving to improve both the employee and customer experience.

We are proud to be innovators, with a culture of improvement, learning and career progression for everyone within the business.

FGH Benefits and Welfare

Our core values define all our actions and guide our decisions in all aspects of Keeping People Safe.

Our first and most important value is Look After The Team, our biggest asset is our people.

Just a few of the ways we support our team:

• Instant access to wages: you can draw on up to 50% of earnt salary before payday


• Latest software: Making shift scheduling, team communications, and access to documents/payslips easier and user friendly


• Discounts in high street retailers, gyms, and more


• Access to financial guidance


• Our training never stops: We are an accredited training provider. Our team can access a variety of courses, qualifications, and progression opportunities. Many of our head office and operations managers are homegrown talent


• Varied deployments across multiple industry sectors


• ACS Accredited


• MIND Employer


• Real Living Wage Employer

FGH Security is committed to the fair treatment of its team members, potential team members and users of our services, regardless of race, gender, religion, sexual orientation, responsibilities for dependants, age, physical/mental disability or offending background.