Internal Sales Specialist — Quotation & Trade Support

Kew Electrical; Pennington; On-site; GBP 26,000 - 36,000; Full time

Job summary

Kew Electrical, an independent electrical wholesaler, is seeking an Internal Sales staff member for the Lymington branch. The role is full-time and on-site, focusing on handling inquiries, providing product information, preparing quotations, and processing orders to support customers and drive sales.

You will build relationships with trade and retail customers, respond to queries, and proactively identify opportunities to up-sell and cross-sell electrical products while coordinating with

Qualifications

• Strong communication skills with customers and colleagues.
• Proven customer service skills with ability to build rapport.
• Demonstrated sales skills including negotiation and up-selling.
• Experience or interest in training and ongoing product knowledge.
• Basic sales management or sales support like pipeline follow-ups.
• Comfort using computer systems for order processing and quotations.
• Excellent organizational skills and attention to detail.
• Able to work collaboratively in a branch environment.

Responsibilities

• Handle incoming sales enquiries and provide product information.
• Prepare quotations and process orders accurately using company systems.
• Build and maintain relationships with trade and retail customers.
• Respond to queries and identify opportunities to up-sell and cross-sell.
• Coordinate with colleagues and suppliers to ensure timely delivery and pricing.
• Support branch with general sales administration and targets.
• Participate in product and industry training.

Skills

Strong communication

Customer service

Sales skills

Training interest

Sales support

Order processing systems

Organization/detail management

Team collaboration

Job description

Kew Electrical, an independent electrical wholesaler, is seeking an Internal Sales staff member for the Lymington branch. The role is full-time and on-site, focusing on handling inquiries, providing product information, preparing quotations, and processing orders to support customers and drive sales.

You will build relationships with trade and retail customers, respond to queries, and proactively identify opportunities to up-sell and cross-sell electrical products while coordinating with