Internal Sales Representative

Dynex/Rivett Inc.; United Kingdom; On-site; GBP 25,000 - 40,000; Full time

Job summary

Dynex/Rivett Inc. is seeking an Internal Sales and Service Coordinator responsible for responding to customer technical inquiries, managing the Sales Order Book, and ensuring modifications and repairs of Dynex products.

The role includes maintaining the SAGE financial controller software, liaising with suppliers and Dynex-USA, and ensuring timely dispatch of goods. Weekly activity reports to the Operations Manager are required.

Responsibilities

• Responding to customer technical inquiries and providing suitable quotations.
• Ensuring the Sales Order Book is correctly compiled.
• Responsible for modifications and repairs to Dynex products.
• Maintaining and operating the SAGE financial controller software for sales orders.
• Liaison with Dynex-USA for purchase orders and technical inquiries.
• Liaison with company suppliers.
• Ensuring appropriate dispatch of goods.
• Liaison with freighting companies.
• Carrying out duties of the Warehouse Technician when required.
• Supplying weekly activity reports to the Operations Manager.

Job description

The Internal Sales and Service Coordinator is responsible to the Operations Manager of Dynex – UK for:

• Responding to any customer technical inquiry, by providing suitable quotations to meet customer needs, and providing suitable technical advice.
• Ensuring the Sales Order Book is correctly compiled.
• Responsible for modification and repairs to Dynex products.
• Maintaining and operating the computer software, SAGE financial controller, to ensure that all sales orders are correctly satisfied and processed, ensure that the appropriate stock is ordered to meet all sales orders, maintain adequate stock levels of all products, process all purchase orders to maintain the stock levels, and maintain stock records.
• Liaison with Dynex-USA for progression of purchase orders, and technical inquiries.
• Liaison with all company suppliers.
• Ensuring that all goods are dispatched by the most appropriate means.
• Liaison with freighting companies.
• Carrying out duties of the Warehouse Technician during periods of his/herabsence.
• Supplying a weekly report of activity to the Operations Manager-UK.
• Any additional duties deemed reasonable, as requested by the OperationsManager-UK.