Internal Sales Representative

heidelbergmaterials; Syston; On-site; GBP 26,000 - 34,000; Full time

Benefits offered by this job

Competitive salary

Bonus opportunities

Training and development

Career progression

Collaborative team environment

Job summary

Heidelberg Materials UK is seeking an Internal Sales Representative to join our commercial team in Syston. You will develop customer relationships, identify opportunities and support revenue growth across our materials portfolio.

Working with Territory Sales Managers, you’ll manage enquiries from enquiry to order, quote customers, handle CRM records and contribute to tender and bidding efforts. This is a full-time, permanent role offering bonus potential.

Qualifications

• Previous sales, account management, customer service or business development experience.
• Excellent communication and relationship-building skills.
• Proactive, results-driven with strong organisational abilities.
• A positive attitude and customer-focused approach.

Responsibilities

• Develop and grow relationships with new and existing customers.
• Identify and secure new business opportunities in the territory.
• Collaborate with Territory Sales Managers to maximise revenue and product mix.
• Generate qualified sales leads using LinkedIn, Barbour ABI and internal reports.
• Contact lapsed or prospective accounts to win new business and follow up quotes.
• Maintain accurate records of opportunities won and lost in CRM.

Skills

Sales experience

Account management

Customer service

Business development

Tools

CRM systems

LinkedIn

Microsoft Office

Job description

Heidelberg Materials UK (formerly Hanson UK) is one of the UK's largest suppliers of construction materials, employing over 4,000 people and operating around 300 manufacturing sites in the UK.

We are committed to building a more sustainable future and recognise that a diverse workforce is vital to our growth and advancement. We aim to promote a culture that values openness, transparency and individual achievement.

At the centre of our actions lies the responsibility for the environment. As the front runner on the path to carbon neutrality and circular economy in the building materials industry, we are working on sustainable building materials and solutions for the future. We enable new opportunities for our customers through digitalisation.

Internal Sales Representative

Location: Syston
Job Type: Full Time, Permanent

Drive Sales. Build Relationships. Make an Impact.

Are you a motivated sales professional who thrives on building strong customer relationships and uncovering new business opportunities? Do you enjoy working in a fast-paced environment where your contribution directly impacts business growth?

At Heidelberg Materials, we're looking for an ambitious Internal Sales Representative to join our commercial team. This is an exciting opportunity to play a key role in driving revenue growth, supporting customers, and helping us become the supplier of choice across our markets.

Working closely with Territory Sales Managers and the wider commercial team, you'll be at the heart of our sales operation, developing existing accounts, identifying new opportunities, and delivering outstanding customer service.

The Opportunity

As an Internal Sales Representative, you will be responsible for managing customer relationships, generating new business opportunities, supporting sales activity across your territory, and helping to achieve ambitious sales and profitability targets.

You'll work with a wide range of customers, using a consultative approach to understand their needs, provide solutions, and build long-term partnerships.

What You'll Be Doing

Sales and Business Development

• Develop and grow relationships with new and existing customers.
• Proactively identify and secure new business opportunities.
• Work closely with Territory Sales Managers to maximise volume, revenue, and product mix opportunities.
• Use tools such as LinkedIn, Barbour ABI, and internal reporting to generate qualified sales leads.
• Contact lapsed, closed, and prospective accounts to win new business.
• Follow up on all quotations in a timely manner and maintain accurate records of opportunities won and lost.

Account Management

• Manage customer accounts from enquiry through to completion.
• Ensure all customer interactions and sales activities are accurately recorded within CRM systems.
• Provide exceptional customer service and resolve customer queries professionally and efficiently.
• Handle account-related issues and complaints, working collaboratively to achieve positive outcomes.
• Support customers throughout the sales journey, ensuring a seamless experience.

Commercial Support

• Work closely with the wider commercial team, customer service teams, and external sales colleagues.
• Support local authority tenders, government contracts, and major project bids.
• Assist with pricing administration, reporting, and commercial analysis.
• Manage reports relating to pricing, market activity, and business performance.
• Support special projects and initiatives as required.

What We're Looking For

We'd love to hear from candidates who have:

• Previous sales, account management, customer service, or business development experience.
• Excellent communication and relationship-building skills.
• A proactive and results-driven approach.
• Strong organisational and time-management skills.
• The ability to manage multiple priorities in a fast-paced environment.
• Good commercial awareness and attention to detail.
• Confidence using CRM systems and Microsoft Office applications.
• A positive attitude with a genuine passion for delivering excellent customer service.

Experience within construction materials, aggregates, asphalt, concrete, building products, distribution, manufacturing, or related industries would be advantageous but is not essential.

Why Join Heidelberg Materials?

At Heidelberg Materials, we are committed to developing our people and creating opportunities for long-term career growth.

In return, we offer:

• Competitive salary and benefits package.
• Bonus opportunities linked to performance.
• Ongoing training and development.
• Career progression opportunities within a global organisation.
• A collaborative and supportive team environment.
• The chance to work for an industry-leading business focused on innovation, sustainability, and customer excellence.

Join Us

If you're commercially minded, customer-focused, and looking to build a rewarding career in sales, we'd love to hear from you.

Apply today and help shape the future of construction materials with Heidelberg Materials.