Internal Sales - Renewables

Arm; Fareham; On-site; GBP 27,000 - 33,000; Full time

Benefits offered by this job

Profit share scheme

Pension

25 days annual leave

Overtime rate

Job summary

ARM Energy Division in Fareham seeks an experienced Internal Sales Engineer to support growth by handling inbound enquiries, following up quotes, and building strong customer relationships. You will process orders, provide product and pricing information, and coordinate with logistics to ensure timely fulfilment.

The role requires a proven internal sales or telesales background in electrical or renewable energy sectors, strong communication skills, and proficiency with CRM/ERP systems.

Qualifications

• Proven experience in an internal sales or telesales role in electrical, wholesale, or renewable energy.
• Strong customer service and relationship-building skills.
• Excellent written and verbal communication skills.
• Proficient in Microsoft Office and CRM systems.

Responsibilities

• Respond promptly to customer enquiries by phone, email, and online platforms.
• Provide product information, technical support, and pricing to customers.
• Prepare, send, and follow up on quotations to secure orders.
• Process sales orders accurately using CRM and ERP systems.
• Liaise with logistics, procurement, and warehouse teams to fulfil orders.
• Build and maintain relationships with new and existing customers.

Skills

Internal sales

Telesales

Customer service

Communication

CRM

MS Office

Tools

CRM

ERP

Job description

Internal Sales Engineer - Renewable Energy Equipment

Fareham

30k basic, Profit share scheme, Pension, 25 days annual leave, overtime rate

The Energy Division at ARM is currently recruiting an experienced Internal Sales Engineer to join a market-leading Renewable Energy Equipment distributor client based at their Fareham site.

Job Overview:

As the Internal Sales Engineer, you will be responsible to support the growth of the business by providing excellent sales support and customer service to clients. You will manage inbound sales enquiries, proactively follow up on quotes, build relationships with customers, and contribute to achieving sales targets.

Some of your duties will include:

• Respond promptly to incoming customer enquiries via phone, email, and online platforms.
• Provide product information, technical support (where applicable), and pricing to customers.
• Prepare, send, and follow up on quotations to secure orders.
• Process sales orders accurately and efficiently using CRM and ERP systems
• Liaise with logistics, procurement, and warehouse teams to ensure timely order fulfilment.
• Build and maintain strong relationships with new and existing customers.

What do you need to succeed?

• Proven experience in an internal sales or telesales role, ideally within the electrical, wholesale, or renewable energy sector.
• Strong customer service and relationship-building skills.
• Excellent communication skills, both verbal and written.
• Proficient in Microsoft Office and CRM systems.