Internal Sales Executive

Personnel Placements; Salisbury; On-site; GBP 22,000 - 32,000; Full time

Job summary

Personnel Placements is seeking an Internal Sales Executive to support customers across water, civil engineering and utilities sectors. Training will be provided to build technical knowledge and career progression in technical sales.

You will handle inquiries, quotations and orders, developing relationships with new and current customers. Ideal candidates are ambitious, organised and eager to own enquiries, with strong communication via phone and email.

Qualifications

• Attitude, potential and work ethic prioritized over industry experience.
• Willing to develop a career in technical sales and build customer relationships.
• Full UK driving licence is required.
• Training will be provided to develop product knowledge and sales skills.
• Experience in sales or customer service is beneficial but not essential.

Responsibilities

• Act as first point of contact for customers by telephone and email.
• Manage enquiries from initial contact through to quotation, order and delivery.
• Prepare quotations and process customer orders.
• Follow up quotations to convert opportunities into orders.
• Build and maintain relationships with new and existing customers.
• Identify opportunities to develop accounts and generate additional sales.
• Recommend suitable products and provide technical information.
• Keep customers updated on availability, order progress and delivery schedules.
• Coordinate with purchasing, stores, yard, transport and suppliers.
• Resolve queries professionally and contribute to sales targets.

Skills

Technical sales

Customer focus

Phone comms

Account relationships

Organised

Ownership mindset

Problem solving

MS Office

Product knowledge

UK driving licence

Job description

We are looking for a motivated and customer-focused Internal Sales Executive to join an established team, supporting customers across the water, civil engineering and utilities sectors.

This is an excellent opportunity for someone looking to build a long-term career in technical sales. Previous industry or technical sales experience is not essential, as full product and system training will be provided.

Working as part of an experienced sales team, as theInternal Sales Executiveyou will manage customer enquiries, prepare quotations, process orders and develop relationships with new and existing customers. You will support customers throughout the complete sales process, from initial enquiry through to delivery and after-sales support.

Key responsibilities as theInternal Sales Executive will include:

• Acting as the first point of contact for customers by telephone and email.
• Managing customer enquiries from initial contact through to quotation, order and delivery.
• Preparing quotations and processing customer orders.
• Following up quotations and sales enquiries to convert opportunities into orders.
• Building and maintaining relationships with new and existing customers.
• Identifying opportunities to develop customer accounts and generate additional sales.
• Recommending suitable products and alternatives to meet customer requirements.
• Obtaining supplier pricing, availability and technical information.
• Keeping customers updated on product availability, order progress and delivery schedules.
• Working closely with purchasing, stores, yard, transport and suppliers.
• Resolving customer, product and delivery queries professionally.
• Developing technical product knowledge and understanding of the industries served.
• Contributing towards individual and departmental sales and margin targets.

What we are looking for:

We are more interested in attitude, potential and work ethic than previous industry experience.

You will ideally be:

• Ambitious and keen to develop a career in technical sales.
• Positive, reliable and self-motivated.
• Confident communicating with customers over the telephone and by email.
• Interested in sales, developing opportunities and building customer relationships.
• Organised, accurate and attentive to detail.
• Comfortable managing multiple priorities in a busy environment.
• Someone who takes ownership of enquiries and sees things through.
• A practical problem solver with a customer-focused approach.
• Comfortable using Microsoft Office and willing to learn new systems.
• Keen to develop technical product knowledge.
• In possession of a full UK driving licence.

Previous experience in sales, customer service or account management would be beneficial but is not essential.

Experience within builders' merchants, plumbing, civils, construction, engineering, utilities, manufacturing or distribution would also be advantageous.

Training and career development

The product range is extensive, so developing technical knowledge will take time. You will receive full product and system training, alongside ongoing support from experienced colleagues.

As your knowledge and confidence grow, there will be opportunities to take on greater responsibility, manage larger customer accounts and become involved in more complex enquiries and projects.

The opportunity

This is a great opportunity for someone with the right attitude who wants more than just another sales job. If you are prepared to learn, work hard and take ownership of your work, you will be given the support and opportunity to build a successful long-term career in technical sales.