Internal Sales Engineer

Mercury Hampton Ltd; Loughborough; On-site; GBP 34,000 - 42,000; Full time

Job summary

Mercury Hampton Ltd, based in Loughborough, seeks an Internal Valve Sales Engineer to support customers, drive quotations and orders, and strengthen client relationships within a global manufacturing setting. You will bridge sales, engineering and production to ensure timely, accurate delivery of valve and flow-control solutions.

This role suits someone with internal or technical sales experience, strong communication, and a customer-focused mindset, aiming to advance in an engineering

Qualifications

• Previous experience in internal sales, technical sales or a customer service role.
• Knowledge of valves, flow-control products or industrial engineering products is desirable.
• Strong communication and interpersonal skills.
• A customer-focused and commercially aware approach.
• Excellent attention to detail and organisational ability.
• The confidence to manage multiple enquiries and priorities.
• The ability to work independently while contributing positively to a team.

Responsibilities

• Prepare and issue accurate quotations for valve products and related services.
• Provide technical and commercial support to customers and the external sales team.
• Process customer enquiries and orders efficiently and accurately.
• Liaise with engineering, production and supply chain teams to support on-time delivery.
• Build and maintain strong, long-term customer relationships.
• Follow up quotations and identify new sales opportunities.
• Maintain accurate customer and order records using SAP.
• Work collaboratively with colleagues to deliver an excellent customer experience.

Skills

Communication skills

Interpersonal skills

Customer service

Valves knowledge

Tools

SAP

Job description

Internal Valve Sales Engineer

Loughborough | Permanent | Full-time

£38,000 + Benefits

Development and Progression Opportunities with a global manufacturer

Ready to combine your technical knowledge with your commercial skills in a role where no two days are the same?

We’re looking for an enthusiastic Internal Valve Sales Engineer to join a friendly, supportive team at our clients Loughborough facility. You’ll play a key role in supporting customers, strengthening client relationships and helping deliver the right valve and flow-control solutions for a range of industrial applications.

This is an excellent opportunity for someone with experience in internal sales, technical sales or customer service who wants to develop their career within a respected engineering environment.

The opportunity

As an Internal Valve Sales Engineer, you’ll act as an important link between customers, sales and internal departments. You’ll manage enquiries from initial contact through to quotation and order, ensuring customers receive responsive, technically informed and commercially effective support.

You’ll be trusted to build relationships, follow up opportunities and help keep projects moving from enquiry to delivery.

Key responsibilities

• Prepare and issue accurate quotations for valve products and related services.
• Provide technical and commercial support to customers and the external sales team.
• Process customer enquiries and orders efficiently and accurately.
• Liaise with engineering, production and supply chain teams to support on-time delivery.
• Build and maintain strong, long-term customer relationships.
• Follow up quotations and identify new sales opportunities.
• Maintain accurate customer and order records using SAP.
• Work collaboratively with colleagues to deliver an excellent customer experience.

What you’ll bring

• Previous experience in internal sales, technical sales or a customer service role.
• Knowledge of valves, flow-control products or industrial engineering products is desirable.
• Strong communication and interpersonal skills.
• A customer-focused and commercially aware approach.
• Excellent attention to detail and organisational ability.
• The confidence to manage multiple enquiries and priorities.
• The ability to work independently while contributing positively to a team.

Why join?

You’ll join a welcoming team where your contribution will make a genuine difference. With exposure to technical products, customers and multiple internal departments, this role offers the opportunity to build valuable engineering and commercial experience while developing a rewarding career in industrial sales.

If you’re technically minded, commercially driven and passionate about delivering first-class customer support, we’d love to hear from you.