Internal Sales Engineer

Gerrell & Hard Ltd.; Ampthill; On-site; GBP 40,000 - 56,000; Full time

Job summary

Gerrell & Hard Ltd. is seeking an Internal Sales Engineer to be the first point of contact for customers, helping them select solutions for engineering challenges and supporting Sales Engineers on technical projects.

You will manage inquiries, qualify leads, coordinate with technical teams, and maintain CRM records while contributing to exhibitions, events and marketing activities. A degree in engineering and relevant experience are expected.

Qualifications

• A degree in Electronics, Mechanical, Electrical, Automotive, Mechatronics, Physics or a similar engineering discipline.
• A few years’ engineering or technical industry experience (graduate scheme experience is advantageous).
• Excellent communication and relationship-building skills.
• Strong organisational skills and attention to detail.
• An interest in technical sales, business development and marketing.
• Confidence using LinkedIn and other digital communication tools.
• A full UK driving licence and access to a vehicle for occasional travel.

Responsibilities

• Responding to customer enquiries via website, email, online chat and marketing campaigns.
• Qualifying leads and matching opportunities with the appropriate Sales Engineer.
• Supporting larger customer projects by coordinating with technical teams and acting as an additional customer contact.
• Maintaining accurate CRM records and ensuring excellent customer follow-up.
• Researching new business opportunities using LinkedIn and other digital platforms.
• Assisting with exhibitions, events, demonstrations and customer visits.
• Supporting marketing activities, including social media content, campaigns and customer success stories.

Skills

Engineering background

Customer communication

CRM experience

Lead qualification

LinkedIn/digital tools

Organisation

Driving licence

Education

Engineering degree

Tools

CRM software

Job description

We're looking for an enthusiastic Internal Sales Engineer to join a growing team delivering cutting-edge test and measurement solutions to customers across a wide range of industries.

You'll be the first point of contact for many customers, helping them identify the right solutions for their engineering challenges while supporting a team of experienced Sales Engineers on exciting technical projects.

Key duties:

• Responding to customer enquiries via website, email, online chat and marketing campaigns.
• Qualifying leads and matching opportunities with the appropriate Sales Engineer.
• Supporting larger customer projects by coordinating with technical teams and acting as an additional customer contact.
• Maintaining accurate CRM records and ensuring excellent customer follow-up.
• Researching new business opportunities using LinkedIn and other digital platforms.
• Assisting with exhibitions, events, demonstrations and customer visits.
• Supporting marketing activities, including social media content, campaigns and customer success stories.

You’ll have an engineering background and enjoy learning about new technologies and applications. You’re organised, proactive and confident communicating with customers, with a genuine interest in helping them find the right technical solution.

You’ll also have:

• A degree in Electronics, Mechanical, Electrical, Automotive, Mechatronics, Physics or a similar engineering discipline.
• A few years’ engineering or technical industry experience (graduate scheme experience is advantageous).
• Excellent communication and relationship-building skills.
• Strong organisational skills and attention to detail.
• An interest in technical sales, business development and marketing.
• Confidence using LinkedIn and other digital communication tools.
• A full UK driving licence and access to a vehicle for occasional travel.