Internal Sales Administrator

Just Recruitment Group; Witham; On-site; GBP 24,000 - 30,000; Full time

Job summary

Just Recruitment is supporting a well-established business in Witham to appoint an Internal Sales Administrator. You will focus on managing enquiries, following up quotations, and maintaining accurate CRM records to progress opportunities.

Working with the Internal Sales Executive and external BDMs, you will qualify leads, schedule follow-ups, and help convert quotes into orders while delivering excellent customer service and contributing to the sales team's success.

Qualifications

• Sales-oriented with a customer-first approach.
• Experience using CRM software.
• Strong organisational skills and attention to detail.
• Comfortable working to targets and KPIs.

Responsibilities

• Follow up customer quotations daily and identify opportunities to convert to sales.
• Make outbound calls to prospects from mailshots and website enquiries.
• Qualify leads and progress to quotation stage.
• Log and schedule calls, actions and follow-ups accurately.
• Maintain the CRM with up-to-date customer and sales information.
• Develop an understanding of products, margins and lead times.

Skills

Sales-focused

CRM systems

Organised

Customer service

Telephone manner

Target-driven

Team player

Job description

Just Recruitment is delighted to be supporting a well-established and growing business based in Witham, as they look to appoint an Internal Sales Administrator to join their team.

This is a fantastic opportunity for a sales-focused administrator who enjoys building relationships, following up opportunities and helping convert enquiries and quotations into sales.

The Role:

Working closely with the Internal Sales Executive and external Business Development Managers, you will play an important role in managing customer enquiries, following up quotations and maintaining accurate CRM records.

You will be responsible for ensuring sales opportunities are progressed effectively, while providing excellent customer service and supporting the wider sales team.

Key Responsibilities:

• Follow up customer quotations daily, gathering feedback and identifying opportunities to convert quotes into sales.
• Make outbound calls to prospects who have expressed an interest through mailshots, targeted marketing campaigns and website enquiries.
• Qualify leads and progress suitable prospects through to quotation stage.
• Manage daily quote follow-up calls in line with agreed KPIs.
• Log and schedule calls, actions, appointments and follow-ups accurately.
• Maintain and manage the CRM database, ensuring all customer and sales information is up to date.
• Ensure accurate callback dates, actions and notes are recorded on the bespoke system.
• Develop a strong understanding of products, capabilities, margins and production lead times.
• Work closely with the Internal Sales Executive and external BDMs to support sales activity and administrative requirements.
• Progress and qualify outstanding quotations.
• Identify confirmed orders and ensure these are accurately reflected in the sales forecast.

About You

We are looking for someone who is:

• Sales-focused with a proactive, can-do attitude.
• Confident and professional with an excellent telephone manner.
• Highly organised with excellent attention to detail.
• Comfortable working towards targets and KPIs.
• A strong team player who can also work independently.
• Confident using CRM systems and maintaining accurate records.
• Commercially minded with the ability to understand customer requirements and sales opportunities.
• A creative thinker who isn't afraid to think outside the box.

If you're motivated by progressing sales opportunities, enjoy speaking to customers and are looking for an opportunity to develop within a growing business, we'd love to hear from you