Internal Sales Administrator

heidelbergmaterials; Syston; On-site; GBP 21,000 - 28,000; Full time

Benefits offered by this job

Health insurance

Job summary

Heidelberg Materials UK is seeking an organised Sales Administrator to join the Aggregates & Asphalt commercial team. You will act as the central coordinator for customer administration, quotations, pricing and reporting, helping Territory Sales Managers, ISRs and Commercial Managers deliver excellent service and commercial performance.

This role will also involve maintaining CRM data, monitoring pricing accuracy and supporting commercial projects to drive regional growth and customer

Qualifications

• Excellent administrative and organisational skills.
• High attention to detail and accuracy.
• Ability to manage multiple tasks effectively.
• Comfort working with data, systems and reporting tools.
• Strong communication and relationship-building with customers.
• Experience in commercial, sales or administrative roles preferred.

Responsibilities

• Provide administrative support across the Aggregates and Asphalt commercial teams.
• Produce and maintain customer quotations in line with pricing and margin guidelines.
• Support TSMs and ISRs with customer contracts and pricing agreements.
• Assist Area Commercial Managers in preparing customer reviews, sales meetings and business development activities.
• Maintain accurate customer information within CRM and commercial systems.
• Monitor quotation conversion rates, won/lost business reports and lapsed customer opportunities.
• Ensure customer pricing and sales information remains accurate and up to date.
• Support customer onboarding, account set-up and regional cash sales activities.
• Produce regular commercial performance reports and analysis.
• Identify opportunities to improve processes, reporting and commercial visibility.

Skills

Administrative excellence

Attention to detail

Multi-tasking

Data literacy

Communication skills

Team collaboration

Commercial awareness

Tools

CRM systems

Excel

Reporting tools

Job description

Heidelberg Materials UK (formerly Hanson UK) is one of the UK’s largest suppliers of construction materials, employing over 4,000 people and operating around 300 manufacturing sites in the UK.

We are committed to building a more sustainable future and recognise that a diverse workforce is vital to our growth and advancement. We aim to promote a culture that values openness, transparency and individual achievement.

At the centre of our actions lies the responsibility for the environment. As the front runner on the path to carbon neutrality and circular economy in the building materials industry, we are working on sustainable building materials and solutions for the future. We enable new opportunities for our customers through digitalisation.

Internal sales administrator

Be the Commercial Engine Behind Our Sales Success

Are you an organised, detail-oriented professional who enjoys working in a fast-paced commercial environment? Do you thrive on delivering exceptional support, managing multiple priorities, and helping teams achieve their goals?

We're looking for a Sales Administrator to join our Aggregates & Asphalt commercial team, providing vital support that enables our Territory Sales Managers (TSMs), Internal Sales Representatives (ISRs), and Commercial Managers to deliver outstanding customer service and commercial performance.

This is an excellent opportunity for someone looking to develop their commercial career while playing a key role in driving business growth and operational excellence.

About the Role

As a Sales Administrator, you will be at the heart of our commercial operation, acting as the central coordination point for customer administration, quotations, pricing, reporting, contracts and commercial processes.

Working closely with our sales teams, you will ensure customer information is managed accurately and efficiently, commercial systems are maintained, and reporting insights support the delivery of regional sales and margin targets.

Your contribution will directly impact customer satisfaction, business performance and the success of our commercial strategy.

Key Responsibilities

• Provide administrative support across the Aggregates and Asphalt commercial teams.
• Produce and maintain customer quotations in line with pricing and margin guidelines.
• Support TSMs and ISRs with customer contracts and pricing agreements.
• Assist Area Commercial Managers in preparing customer reviews, sales meetings and business development activities.
• Maintain accurate customer information within CRM and commercial systems.
• Monitor quotation conversion rates, won/lost business reports and lapsed customer opportunities.
• Ensure customer pricing and sales information remains accurate and up to date.
• Support customer onboarding, account set-up and regional cash sales activities.
• Produce regular commercial performance reports and analysis.
• Identify opportunities to improve processes, reporting and commercial visibility.

What You'll Bring

• Excellent administration and organisational skills.
• Strong attention to detail and a high level of accuracy.
• The ability to manage multiple tasks and priorities effectively.
• Confidence working with data, systems and reporting tools.
• Strong communication and relationship-building skills.
• A proactive and collaborative approach to supporting colleagues and customers.
• Experience within a commercial, sales, customer service or administrative environment (preferred).

What Success Looks Like

• High-quality commercial data and reporting.
• Effective customer account administration.
• Improved commercial processes and efficiency.
• Strong collaboration across the sales and wider business teams.
• Support for territory volume, revenue and contribution margin growth.
• Enhanced customer retention and new business opportunities.
• Accurate forecasting and commercial insight.

Our Commitment

As part of Heidelberg Materials, you'll be expected to uphold our high standards of compliance, integrity and safety, ensuring all activities are carried out in accordance with company policies, procedures and legislative requirements.

We are committed to supporting your professional development and providing opportunities to grow your skills and career within our business.

Why Apply?

This is more than an administration role. It's an opportunity to become an integral part of a high-performing commercial team, influencing business success through excellent organisation, commercial awareness and customer focus.

If you're looking for a role where your contribution matters and where you can build valuable commercial experience within a leading business, we'd love to hear from you.