Internal Sales Administrator

Hanson Quarry Products Europe Limited; Manchester; On-site; GBP 26,000 - 29,000; Full time

Job summary

Heidelberg Materials UK is seeking an organised Internal Sales Administrator to join the Aggregates & Asphalt team in Manchester. You will provide administrative support, handle customer quotations, and help drive sales performance and operational excellence.

Working with Territory Sales Managers and Area Commercial Managers, you will maintain CRM data, monitor pricing and contracts, and produce regular sales reports while delivering exceptional service to customers.

Qualifications

• Strong administrative and organisational skills.
• Excellent attention to detail and accuracy.
• Ability to prioritise workloads and manage multiple tasks.
• Strong communication and interpersonal skills.
• A proactive approach with a willingness to support a busy commercial team.

Responsibilities

• Provide administrative support across the Aggregates and Asphalt commercial teams.
• Produce and maintain customer quotations in line with pricing and margin guidelines.
• Support TSMs and ISRs with the management and maintenance of customer contracts and pricing agreements.
• Assist Area Commercial Managers with customer reviews, sales meetings and business development activities.
• Maintain CRM systems and customer databases, ensuring information is accurate and up to date.
• Produce regular commercial performance reports and sales analysis.

Skills

Strong administrative skills

Organisational skills

Attention to detail

Prioritisation

Communication skills

Data and reporting proficiency

Job description

Heidelberg Materials UK (formerly Hanson UK) is one of the UK’s largest suppliers of construction materials, employing over 4,000 people and operating around 300 manufacturing sites in the UK. We are committed to building a more sustainable future and recognise that a diverse workforce is vital to our growth and advancement. We aim to promote a culture that values openness, transparency and individual achievement. At the centre of our actions lies the responsibility for the environment. As the front runner on the path to carbon neutrality and circular economy in the building materials industry, we are working on sustainable building materials and solutions for the future. We enable new opportunities for our customers through digitalisation. Internal Sales Administrator Salary: £26,000 - £29,000 Dependent on experience

Be the Commercial Engine Behind Our Sales Success

Are you highly organised, detail-focused and passionate about delivering exceptional support to customers and colleagues? We're looking for a Sales Administrator to join our Aggregates & Asphalt team, playing a pivotal role in supporting commercial performance across the region. This is an excellent opportunity for someone who thrives in a fast-paced environment and enjoys coordinating multiple activities to help drive sales growth, customer satisfaction and operational excellence. Working closely with Territory Sales Managers (TSMs), Internal Sales Representatives (ISRs) and Area Commercial Managers, you'll be the central point of coordination for commercial administration, ensuring customer information, pricing, quotations and reporting are managed accurately and efficiently.

What You’ll Be Doing

• Provide administrative support across our Aggregates and Asphalt commercial teams.
• Produce and maintain customer quotations in line with pricing and margin guidelines.
• Support TSMs and ISRs with the management and maintenance of customer contracts and pricing agreements.
• Assist Area Commercial Managers with customer reviews, sales meetings and business development activities.
• Maintain CRM systems and customer databases, ensuring all information is accurate and up to date.
• Monitor quotation conversion rates, won/lost opportunities and lapsed customer activity, providing valuable insights to support follow-up actions.
• Ensure customer sales information and pricing data is accurately maintained within company systems.
• Support customer onboarding and account setup activities, including regional cash sales administration.
• Produce regular commercial performance reports and sales analysis.
• Identify opportunities to improve administrative processes and enhance reporting visibility and efficiency.
• Act as a key link between customers, sales teams and wider business functions to support excellent service delivery.

What We’re Looking For

Essential Skills

• Strong administrative and organisational skills.
• Excellent attention to detail and accuracy.
• Ability to prioritise workloads and manage multiple tasks effectively.
• Strong communication and interpersonal skills.
• A proactive approach with a willingness to support a busy commercial team.
• Confidence using systems, data and reports to support business decisions.

Experience working within a commercial, sales or customer service environment is desirable. Previous experience supporting sales teams or managing commercial administration activities would be advantageous.

Why Join Us?

This is an opportunity to become a key member of a successful commercial team where your contribution will directly support customer satisfaction, sales growth and business performance. You’ll work alongside experienced sales professionals, gain valuable commercial exposure, and play an important role in helping us deliver exceptional service across our Aggregates & Asphalt business.

Ready to Make an Impact?

You may still be the right fit for this or other roles within our company. Creating a candidate home page is optional, when asked, but you can use this to quickly see the progress of your application(s). We understand that women may face unique challenges in their careers, and we are committed to providing a supportive environment to help you thrive. Our family‑friendly policies, such as enhanced maternity and parental leave, neonatal care, and adoption support, will provide you with the flexibility and support you need to balance your personal and professional commitments. We also offer a range of benefits, such as access to our Employee Assistance Program, trained mental health first aiders, discounted private medical benefits and much more, to ensure your wellbeing is prioritized.

A Heidelberg Materials UK (previously known as Hanson UK) we strive to create an inclusive and respectful workplace where every individual can bring their unique skills and background to contribute to the success of our business. We understand that a diverse workforce is key to our growth and development, and we aim to foster a culture that values openness, transparency, and individual achievement. As part of our commitment to promoting diversity, we are actively working to encourage more individuals to consider careers within the construction industry. We believe in building a workplace that is dedicated to promoting inclusivity and diversity. We also provide reasonable accommodations to individuals with disabilities. Please let your recruiter know if you need an accommodation at any point during the interview process. For quick access to screen reading technology compatible with this site click here to download a free compatible screen reader (free step by step tutorial can be found here).