Internal Sales Account Manager

Hilti Great Britain; Manchester; On-site; GBP 35,000 - 48,000; Full time

Benefits offered by this job

Career advancement

Bonus and salary

Pension contributions

Private health insurance

Holiday allowance

Charitable leave

Hilti Benefits Box

Job summary

Hilti Great Britain is seeking an Internal Sales Account Manager to support construction customers within a defined territory via consultative telephone selling to identify business needs and drive profitable growth.

You will manage a high volume of outbound activity, build relationships with engaged customers, ensure data quality on the customer platform, and convert leads into opportunities.

This role offers clear career progression, a competitive salary with bonus, and comprehensive benefits.

Qualifications

• Customer facing sales experience.
• Excellent telephone manner and an ability to build rapport quickly over the telephone.
• Good communication skills, with the ability to relay information at all levels within the organisation.
• Self-driven, proactive attitude and highly motivated to achieve results.
• Ability to learn new ideas/products and implement quickly.
• Ability to work with other team members to grow the business.
• Support the increasing competency of our solutions via other sales teams.
• Ability to proactively drive the working relationship with internal and external team members.

Responsibilities

• You'll manage your own time, so you'll need drive and motivation to keep striving for your targets through a high volume of outbound activity.
• You will develop clear strategies to extend your customer-base by building relationships with your most engaged customers whilst also driving a coverage approach across your platform.
• You'll also need a keen attention to detail to ensure that data quality on the customer platform is of the highest standard to enable digital activities.
• You'll develop clearly formulated strategies, using your trade knowledge, to achieve sales targets and generate measurable contributions to your customers and our profitability.
• You'll establish clear and consistent pricing within your territory and those passed over to other team members to ensure sustainable profitable growth and will follow up on all leads to turn them into business opportunities and generate leads when field or technical input is needed.

Skills

Customer facing sales

Telephone rapport

Communication skills

Self-driven

Continuous learning

Team collaboration

Cross-team support

Stakeholder management

Job description

About The Role

As an Internal Sales Account Manager, you will use consultative telephone selling techniques to support a range of your construction customers within a defined territory and trade, to find out how we can best meet their business needs. You should be comfortable managing a large number of customers on your platform to ensure you are the most effective with your contacts.

What You’ll Do

You'll be managing your own time, so you'll need drive and motivation to keep striving for your targets through a high volume of outbound activity. You will develop clear strategies to extend your customer-base by building relationships with your most engaged customers whilst also driving a coverage approach across your platform. You'll also need a keen attention to detail to ensure that data quality on the customer platform is of the highest standard to enable digital activities.

You'll develop clearly formulated strategies, using your trade knowledge, to achieve sales targets and generate measurable contributions to your customers and our profitability. You'll establish clear and consistent pricing within your territory and those passed over to other team members to ensure sustainable profitable growth and will follow up on all leads to turn them into business opportunities and generate leads when field or technical input is needed.

What You’ll Bring

• Customer facing sales experience
• Excellent telephone manner and an ability to build rapport quickly over the telephone
• Good communication skills, with the ability to relay information at all levels within the organisation
• Self-driven, proactive attitude and highly motivated to achieve results
• Ability to learn new ideas/products and implement quickly
• Ability to work with other team members to grow the business
• Support the increasing competency of our solutions via other sales teams
• Ability to proactively drive the working relationship with internal and external team members

What’s In It for You

• Genuine career advancement (more than 80% of all leadership roles are filled internally)
• Competitive salary and above-average performance bonus
• 6% employer pension contributions
• Private Health Insurance and Employee Assistance Programme
• 33 days' holiday (inc. Bank Holidays) plus the ability to purchase 5 days more annually
• Paid leave to work on charitable projects
• Hilti Benefits Box, a reward platform offering a cycle to work scheme and shopping and lifestyle discounts/cashback

Why Hilti

Hilti is a global leader in construction innovation, with more than 34,000 team members across 120 countries. Guided by our purpose, Making Construction Better, we’re driven to keep learning, growing, and finding new ways to make a lasting impact. Here, you’ll be empowered to use your strengths, work with a global and inclusive team, and take on meaningful challenges. At Hilti, you’ll have the chance to make your ideas, achievements, and growth real through purpose, passion, and teamwork.

Commitment to Inclusion

At Hilti, inclusion is a key focus in how we work, lead, and grow together. We are committed to embracing diversity of thought and creating an environment that is inclusive of everyone, everywhere. We continuously strive to ensure every voice is valued and every team member feels empowered to contribute. By building on this foundation, we strengthen our teams, our innovation, and our impact, making construction better together.