Internal Sales

Reed Specialist Recruitment; Tain; On-site; GBP 26,000 - 27,000; Full time

Benefits offered by this job

Bonus scheme

Holiday allowance

Annual leave

Training & development

Career progression

Cycle to Work

Job summary

Reed Specialist Recruitment is representing a leading distributor of industrial products, seeking an Internal Sales Executive to join the Inverness branch. The role focuses on supporting customers, generating sales opportunities and driving branch performance in a fast-paced environment.

You will handle quotations, respond to inquiries, build relationships, and process orders while developing your commercial skills. A UK driving licence is desirable and full training is provided.

Qualifications

• Previous customer service or sales support experience.
• Excellent written and verbal communication skills.
• Proactive, enthusiastic attitude with strong relationship-building skills.
• Good organisation with the ability to manage multiple tasks.
• Competent IT skills including Word, Excel and Outlook.

Responsibilities

• Prepare and submit quotations via email and telephone.
• Respond to customer enquiries and provide product support.
• Proactively follow up quotations and enquiries to maximise sales opportunities.
• Build and maintain strong relationships with existing and prospective customers.
• Track customer orders and liaise with suppliers to ensure timely delivery.
• Process sales orders and maintain accurate customer records.
• Support customer visits and relationship-building activities as required.
• Deliver a high standard of customer service at all times.
• Contribute to overall branch growth and success.

Job description

Internal Sales Executive

Location: Inverness
Hours: Monday to Friday, 40 hours per week

Looking to build a long-term career in sales or customer service?

Are you ambitious, customer-focused and eager to develop your career within a growing business? If you enjoy building relationships, solving problems and working in a fast-paced environment, this could be the ideal opportunity for you.

Our client, a leading distributor of industrial products and engineering supplies, is looking to recruit an Internal Sales Executive to join their Inverness branch.

This is an excellent opportunity for someone who enjoys working with customers and wants to develop their commercial skills within a supportive business that offers genuine progression and development opportunities.

The Role

As an Internal Sales Executive, you will play a key role in supporting customers, generating sales opportunities and helping to drive branch performance. Working closely with colleagues, suppliers and customers, you will ensure enquiries are handled efficiently while delivering outstanding service.

Key Responsibilities

• Preparing and submitting quotations via email and telephone
• Responding to customer enquiries and providing product support
• Proactively following up quotations and enquiries to maximise sales opportunities
• Building and maintaining strong relationships with existing and prospective customers
• Tracking customer orders and liaising with suppliers to ensure timely delivery
• Processing sales orders and maintaining accurate customer records
• Supporting customer visits and relationship-building activities when required
• Delivering a high standard of customer service at all times
• Contributing to the overall growth and success of the branch

About You

To be successful in this role, you will have:

• Previous customer service, sales support or internal sales experience
• Excellent communication skills, both written and verbal
• A positive, proactive and enthusiastic attitude
• Strong relationship-building and interpersonal skills
• Good organisational skills with the ability to manage multiple tasks
• A results-driven approach and willingness to learn
• Confidence working in a customer-focused environment
• Competent IT skills, including Microsoft Word, Excel and Outlook

Desirable Experience

• Experience within engineering, industrial distribution, MRO, manufacturing or technical products
• Full UK Driving Licence

What's On Offer?

• Competitive salary of 26,000 - 27,000 + bonus scheme
• Generous holiday allowance plus bank holidays
• Additional annual leave with length of service
• Option to purchase extra holiday days
• Ongoing training and professional development
• Clear opportunities for career progression
• Cycle to Work Scheme
• Employee Assistance Programme and wellbeing support
• Friendly and supportive team environment
• Opportunity to build a rewarding career with a successful and growing business

If you're looking for a career rather than just a job and want to join a business that invests in its people, we'd love to hear from you.