Internal Sales

HAYLEY DEXIS

Halesowen

On-site

GBP 22,000 - 30,000

Full time

2 days ago

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Benefits offered by this job

Annual leave 23 days

Life assurance

Healthcare schemes

Company pension

Wellness programmes

Uniform & PPE

Hayley Academy training

Job summary

Hayley Dexis, headquartered in Halesowen, is seeking an Internal Sales person to handle incoming enquiries, respond to customer queries and process orders while serving walk-in customers at the trade counter. You’ll proactively follow up on outstanding enquiries and prepare accurate quotations.

We’re looking for someone confident and proactive, with prior internal sales or customer service experience; training will be provided.

Qualifications

Knowledge of MRO/Engineering products is ideal, but full training will be provided
Prior internal sales experience or experience within a customer service / administrative environment.
Excellent negotiation and communication skills
Self-motivated, with strong organisational and time-management skills
Ability to work independently and as part of a team
Work well under pressure in a fast-paced environment

Responsibilities

Respond to incoming enquiries and customer queries
Process orders and prepare accurate quotations
Be the face of our trade counter for walk-in customers
Follow up on outstanding enquiries and upsell/add value
Provide expert knowledge and assistance to customers

Skills

Negotiation

Communication

Time management

Organisation

Teamwork

Independent work

Working under pressure

Job description

Hours: 40 hours per week, Monday - Friday plus 1 in 6 Saturday mornings

Competitive Salary & Benefits

At Hayley Dexis we’ve built-up our reputation over the course of the last five decades with stock, service and people at the core of everything we do. We are entering an exciting period of growth and our 1,400 people, doing things the “Hayley Way” along with industry leading customer service are central to our success.

Job Type: Permanent

Location: Halesowen, West Midlands

Hours: 40 hours per week, Monday - Friday plus 1 in 6 Saturday mornings

Competitive Salary & Benefits

We’re excited to offer a brilliant opportunity for an Internal Sales person to make a real impact based at our Headquarters in Halesowen.

About the Internal Sales role:

You’ll be undertaking tasks such as responding to incoming enquiries, responding to customer queries and processing orders. Expect to be on the phone as well as being the face of our trade counter, providing expert knowledge and assistance to any walk-in customers. You’ll proactively follow up on outstanding customer enquiries, prepare accurate quotations, and look for opportunities to upsell and add value.

We’re looking for someone confident and proactive, who isn’t afraid to get stuck into a range of tasks. You’ll have prior experience in internal sales as well as ideally a background in engineering or manufacturing, but we are open to cross-over sectors.

What we’re looking for in our Internal Sales person:

Knowledge of MRO/Engineering products is ideal, but full training will be provided
Prior internal sales experience or experience within a customer service / administrative environment.
Excellent negotiation and communication skills
Self-motivated, with strong organisational and time-management skills
Ability to work independently and as part of a team
Work well under pressure in a fast-paced environment

What you’ll get in return: