Internal Freezer Operative

JJ Food Service Limited; Nottingham; On-site; GBP 18,000 - 24,000; Full time

Job summary

JJ Food Service Limited is seeking a dedicated Freezer Operative to join the Nottingham branch in the Operations group. The role involves handling frozen, chilled and ambient goods, receiving deliveries, stocking and loading items for dispatch, and assisting with local deliveries.

Candidates should be presentable with strong customer service and attention to detail, and a forklift licence is preferable. The position is full time and based on site at Nottingham, with adherence to health and

Qualifications

• GCSEs with English and Maths at grade C or better.
• Manual handling ability and willingness to receive training.

Responsibilities

• Receive goods from suppliers and check against delivery notes.
• Prepare orders for collection according to invoices and picking lists.
• Receive and store returned items with accurate documentation.
• Load goods safely onto vehicles for dispatch.
• Assist with delivery to customers and follow safety instructions.

Skills

Presentable

Excellent customer service orientation

Attention to detail

Forklift licence

Education

GCSEs A-C incl English & Maths

Job description

Position

Freezer Operative

Report To

Freezer Team Leader

To be considered for this position Internal Freezer Operative you must be a current employee of JJ Food Service Ltd.

Group

Operations

Branch

Nottingham

Team

Shared Resources

Job Type

Full Time

Position

Freezer Operative

Report To

Freezer Team Leader
Senior Freezer Team Leader
Picking Manager
Picking Supervisor
Warehouse Manager

Reported From

N/A

Primary Responsibility

Handling frozen, chilled and ambient goods and products for receiving, storing, loading and delivery. List areas of daily and long-term responsibilities

• Receive goods from suppliers checking accuracy against delivery notes prior to unloading ensuring all damaged and missing goods are reported immediately
• Ensure online and counter orders placed are prepared accurately for collection according to invoice and picking lists
• Receive and store returned items from customers, completing and issuing accurate documentation as required.
• Load goods accurately and safely to vehicles for dispatch
• Assist with delivery of items to customers taking instruction as necessary to provide safe service of goods to customer
• Wear correct personal protective equipment including high visibility jacket and safety boots at all times
• Respond to and deal with customers in a polite and professional manner
• Provide feedback to enhance product performance and service delivery
• To ensure that the company internal/external customer care & equal opportunity policies are adhered to at all times
• Store items safely in correct location
• Check stock for damage, loss or short dated items reporting as required
• Coordinate and prepare for stock taking processes.
• Conduct cyclical stock counts and assist in resolving stock discrepancies and queries in a timely manner.
• Ensure safe operation of company equipment in accordance with Health & Safety policies and procedures
• Ensure working area is clean, tidy and safe to operate within
• Seek to improve relations with regard to the provision of efficient communications to facilitate product development and issue management
• Ensure compliance with policies and procedures for Health & Safety
• Adhere to all company policies, procedures and business requirements
• Undertake additional tasks and responsibilities as may be reasonably expected of the role and as necessary in order to achieve the objectives of the department and JJ Food Service goals.
• Maintain confidentiality in accordance with the General Data Protection Regulation (GDPR)

Education

4 GCSE’s A-C including English and Mathematics or equivalent qualifications

Physical Requirements

Lifting: The job will involve manual handling (lifting or moving products or equipment). You will be provided with training to undertake manual handling safely, using the equipment provided where necessary. Physical requirements: pushing, pulling the trolley to carry the above items occasionally. Equipment: you will be trained to use appropriate equipment depending on the load you are required to lift.

Skills

• Presentable
• Excellent customer service orientation
• Attention to detail
• Forklift licence is preferable

It is an express condition of employment that you are prepared, whenever necessary, to transfer to alternative groups or duties within our business. During holiday periods, etc. it may be necessary for you to take over some duties normally performed by colleagues. This flexibility is essential as the type and volume of work is always subject to change, and it allows us to operate efficiently and gain maximum potential.