Internal Communications Officer - Lower Thames Crossing

Balfour Beatty plc; Grays; On-site; GBP 28,000 - 36,000; Full time

Job summary

Balfour Beatty plc is seeking an Internal Communications Officer to deliver engaging internal communications for the Lower Thames Crossing project. You will help embed a one-team approach, drive productivity and reinforce key messages across the programme.

Join a high-profile infrastructure project and work with expert teams to inform, engage and motivate internal stakeholders while supporting brand and data governance.

Qualifications

• Experience in internal communications or a similar role.
• Strong writing and storytelling skills with a practical style.
• Confident communicating with a wide range of stakeholders.
• Ability to simplify complex information for diverse audiences.
• Proactive, organised and able to manage competing priorities.
• Team-focused, collaborative and adaptable.

Responsibilities

• Deliver internal communications, engagement activities and events to unite the project team and align messages with strategy.
• Manage project communication channels and maintain a regular activity calendar, ensuring on-brand materials.
• Keep SharePoint and other platforms up to date with current content.
• Write case studies, award submissions and other project content.
• Coordinate photography, filming and internal site visits.
• Support employee recognition initiatives highlighting milestones and achievements.
• Collaborate with National Highways, Balfour Beatty and subcontractor teams to share project successes.
• Ensure compliance with brand guidelines and GDPR data management.

Skills

Internal communications

Stakeholder engagement

Verbal written comms

Project coordination

SharePoint

Tools

SharePoint

Job description

About The Role

Are you passionate about internal communications and stakeholder engagement? Do you want to play a key role in one of the UK’s most significant infrastructure projects?

We’re looking for a Internal Communications Officer to join the Lower Thames Crossing team. You will be responsible for delivering clear, engaging, and impactful communications to project colleagues, helping to embed a ‘one team’ approach, drive productivity, and reinforce key messages across the programme.

This is your opportunity to make a real difference in a high-profile project, working alongside expert teams to ensure internal stakeholders are informed, engaged, and motivated. You’ll help shape the narrative of a project that will transform travel in the region while building your career in a dynamic and supportive environment.

What you'll be doing

• Delivering effective internal communications, engagement activities, and events to unite the project team and align messages with corporate strategy.
• Managing project communication channels and maintaining a regular calendar of activity, ensuring all materials are on brand.
• Keeping communication platforms and content up to date, including SharePoint, digital totems, distribution lists, and presentation packs.
• Writing case studies, award submissions, and other content to showcase project achievements.
• Coordinating photography, filming, and internal site visits.
• Supporting employee recognition initiatives to highlight achievements, behaviours, and operational milestones.
• Collaborating with National Highways, Balfour Beatty, and subcontractor communications teams to share project successes internally and externally.
• Ensuring compliance with brand guidelines and data management standards (including GDPR).

Who we're looking for

• Experience in internal communications, engagement or a similar role
• Strong writing and storytelling skills, with a clear, practical style
• Confidence working face-to-face with a wide range of stakeholders
• The ability to simplify complex information and make it relevant
• A proactive, organised approach and the ability to manage competing priorities
• A team-first mindset — collaborative, supportive and adaptable

Why work for us

Day in, day out, our teams deliver some of the UK’s most ambitious, exciting and meaningful projects; developing, building and maintaining the vital infrastructure that supports national economies and strengthens communities.

Why join us

Benefits

As if contributing to and supporting work that makes life better for millions wasn’t rewarding enough, we offer a full range of benefits too. You’ll have the freedom to shape the package that’s right for you and your life. Here are some of our key benefits:

• Smart working, giving you more flexibility such as staggered start and finish times, with up to 40% remote working, where roles allow.
• 25 days paid annual leave (pro rata)
• Family friendly policies which include 28 weeks full pay for maternity/adoption leave and four weeks full pay for paternity/partners leave
• Pension, share incentive plan, volunteering leave, recognition schemes and much more…

About Us

Balfour Beatty’s Highways business delivers major schemes including motorway upgrade programmes, complex national infrastructure projects and regional investment programme works for National Highways. We have a strong orderbook and a positive pipeline of opportunities, we put the road user, at the heart of everything we do. We work safely, reduce carbon emissions and added social value to the communities within which we work.

Diversity and inclusion

At Balfour Beatty we believe that diversity and inclusion are essential components of any successful, happy workplace. Through our Value Everyone Diversity and Inclusion Strategy and Action Plan, we are growing our diverse workforce and developing our inclusive culture where everyone is able to thrive and reach their full potential, regardless of their identity or background. To find out how we are making this a reality, visit www.balfourbeatty.com/diversityandinclusion

To help and support us with our desired commitment to create an inclusive culture we are members of WISE, enei, Business Disability Forum and the Association for Black and Minority Ethnic Engineers (AFBE). In 2020, we signed the Audeliss and Involve Open Letter to demonstrate our commitment to taking key long term and sustainable actions on Black Inclusion. Balfour Beatty is also a Gold Award holder in the Ministry of Defence 'Employer Recognition Scheme' and actively encourage applications from Armed Forces personnel, veterans and reservists.

As a Disability Confident Employer, we are committed to working with people who have disabilities and long-term health conditions to remove barriers for them in obtaining employment. We are also committed to offering applicants with a disability an interview if they meet the minimum requirements for the role. For more info, visit: https://disabilityconfident.campaign.gov.uk/

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