Internal Communications Officer

Edinburgh Leisure; City of Edinburgh; Hybrid; GBP 30,000 - 37,000; Full time

Benefits offered by this job

Generous holidays

Company pension

Flexible working hours

Paid sick leave

Free centre membership

Training and development

Cycle-to-work

Discounts across venues

Job summary

Edinburgh Leisure seeks an experienced Internal Communications Officer to connect our people and keep colleagues informed, engaged and aligned with our purpose and values. Based at Meadowbank Sports Centre with hybrid working, you will shape organisation-wide communications and advise managers and senior leaders.

You will develop internal strategies, lead campaigns across newsletters, intranet and staff briefings, and create clear content reflecting our brand.

Qualifications

• A degree in Communications, PR, Journalism, English, Marketing, or related field.
• At least 3 years’ experience in internal communications, ideally in the public or non‑profit sector.
• Proven ability to plan, deliver, and evaluate internal campaigns, with strong skills in content creation and editing for multiple channels.
• Excellent written and verbal communication skills, with the ability to explain complex information clearly and adapt messages for different audiences.
• Strong relationship‑building and active listening skills, with the confidence to advise colleagues and senior leaders and understand the needs of frontline and office‑based employees.
• Highly organised and detail‑focused approach, with the ability to manage competing priorities, work confidently in a fast‑changing environment and handle sensitive information with discretion.
• A good understanding of how internal communications can engage employees, support organisational change and build a positive workplace culture.

Responsibilities

• Develop and deliver internal communication strategies and plans that align with our mission and values.
• Lead internal campaigns and manage a content calendar across newsletters, the intranet and staff briefings.
• Create clear, engaging, and inclusive content for various internal channels that reflects our brand and supports organisational goals.
• Use data and feedback to improve communication effectiveness and employee engagement continuously.
• Encourage two‑way communication by gathering feedback and sharing company news, achievements, events, and recognition programmes.
• Support our transformation programme by planning and distributing communications that influence behaviour and build support for change.
• Handle confidential information appropriately and ensure internal communications are accurate, consistent and properly approved.

Skills

Internal communications

Campaign planning

Content creation

Editing

Stakeholder engagement

Change communication

Relationship building

Education

Degree in Communications/PR/Journalism/English/Marketing or related field

Job description

Internal Communications Officer JD

Salary - £33,651 per annum

Hours - Full-time, 35.75 hours per week (Monday to Friday)

Contract - Permanent

Location - Meadowbank Sports Centre(Hybrid working)

At Edinburgh Leisure, we make a positive difference in the community by creating opportunities for everyone to get active, stay active and achieve more.

We are looking for an experienced and creative Internal Communications Officer to help connect our people and keep colleagues informed, engaged and aligned with our purpose and values. You will shape organisation-wide communications, advise managers and senior leaders, and support a positive, collaborative culture, particularly during periods of change.

What You’ll Do:

• Develop and deliver internal communication strategies and plans that align with our mission and values.
• Lead internal campaigns and manage a content calendar across newsletters, the intranet and staff briefings.
• Create clear, engaging, and inclusive content for various internal channels that reflects our brand and supports organisational goals.
• Use data and feedback to improve communication effectiveness and employee engagement continuously.
• Encourage two‑way communication by gathering feedback and sharing company news, achievements, events, and recognition programmes.
• Support our Fit for the Future transformation programme by planning and distributing communications that influence behaviour and build support for change.
• Handle confidential information appropriately and ensure internal communications are accurate, consistent and properly approved.

What You’ll Bring:

• A degree in Communications, PR, Journalism, English, Marketing, or a related field.
• At least 3 years’ experience in internal communications, ideally in the public or non‑profit sector.
• Proven ability to plan, deliver, and evaluate internal campaigns, with strong skills in content creation and editing for multiple channels.
• Excellent written and verbal communication skills, with the ability to explain complex information clearly and adapt messages for different audiences.
• Strong relationship‑building and active listening skills, with the confidence to advise colleagues and senior leaders and understand the needs of frontline and office‑based employees.
• Highly organised and detail‑focused approach, with the ability to manage competing priorities, work confidently in a fast‑changing environment and handle sensitive information with discretion.
• A good understanding of how internal communications can engage employees, support organisational change and build a positive workplace culture.

What We Offer:

• Generous holiday allowance (32 days, rising with service up to 40 days)
• Company pension (with employee contributions matched up to 12%)
• Flexible working hours
• Paid sick leave
• Free membership across all our centres with access to fitness classes, gyms, and swimming pools
• Opportunities for training, career growth and development
• Cycle‑to‑work scheme
• Access to discounts with a huge number of retailers (saving money in cinemas, restaurants, clothing, and electronics shops, on insurance and healthcare and much more)

Working Arrangements:

This is a hybrid role based at Meadowbank Sports Centre, combining office and home working. You will also need to travel regularly across Edinburgh to work with colleagues at our venues.

Closing Date - Wednesday, 7th of October

Assessment Date - Wednesday, 21st of October

Assessment Location - Meadowbank Sports Centre, Edinburgh

We are proud members of the Disability Confident Scheme. We encourage applications from people with disabilities and will offer support with reasonable adjustments where required. We are committed to offering an interview to applicants with disabilities who meet the minimum criteria for the job.

Registered Scottish Charity No: SC027450