Internal Communications Manager

Imperial Enterprise; London Borough of Hammersmith and Fulham; Híbrido; GBP 42.000 - 56.000; Jornada completa

Ventajas ofrecidas por este puesto de trabajo

43 days annual leave

Generous pension schemes

Flexible working policy

On-site leisure facilities

Cycle-to-work scheme

Season ticket loan

Descripción de la vacante

Imperial College London seeks an experienced Internal Communications Manager to create audience-focused campaigns that engage 8,000 staff and 23,000 students across multiple channels. You will deliver high-quality content, use analytics to measure impact, and advise stakeholders to drive strategic priorities and organizational change.

You’ll work on leadership communications, newsletters, social/video content, and look for improvements to channels and outputs, with hybrid working options and a

Formación

• Proven experience in managing audience-focused, multi-channel internal campaigns with data-driven impact.
• Strong writing, editing and proofreading abilities; ability to coach others.
• Relationship-building skills to influence stakeholders at all levels.
• Organised, proactive communicator capable of managing priority workload in a fast-paced environment.

Responsabilidades

• Create and deliver audience-led internal communications across multiple channels (newsletters, stories, leadership comms, social/video).
• Use data and audience insight to measure impact and improve outputs.
• Advise and support stakeholders and colleagues, building strong collaborative relationships.
• Deliver communications that align with Imperial’s strategic priorities and change initiatives.

Conocimientos

Audience-focused communications

Data-driven decisions

Stakeholder management

Editing & proofreading

Descripción del empleo

Are you an experienced internal communications professional looking for your next step?

As Internal Communications Manager, you will be responsible for creating and delivering audience-led, multi-channel communications to engage, inform and inspire Imperial’s 8,000 staff and 23,000 students in the university’s work and mission.

You will have a diverse workload with your own portfolio of stakeholders, campaigns and projects to manage, as well as working across the team’s regular channels.

What you would be doing

In this role, you will be responsible for creating and delivering engaging, audience-focused internal communications campaigns that support Imperial’s key strategic priorities and organisational change. You will produce high-quality content across multiple channels, including newsletters, news stories, leadership communications, social media and video content.

You will look for ways to improve our internal communications channels and outputs, using data, analytics and audience insight to measure the impact of communications.

You will support and advise stakeholders and communication colleagues across the institution, building relationships and championing best practice.

What we are looking for

• Proven experience of managing audience-focused, multi-channel internal communication campaigns within a large and complex organisation, using data and insight to measure impact and inform decision‑making.
• Writing, editing and proofreading abilities, including the ability to coach and improve the work of others.
• Relationship‑building skills, with the confidence to work collaboratively and influence stakeholders at all levels.
• An organised and proactive communicator who can manage competing priorities, work independently and respond effectively to emerging issues in a fast‑paced environment.

What we can offer you

• The opportunity to work on high‑profile communications that support Imperial's strategic priorities and major institutional initiatives.
• Opportunities to broaden your skills across digital communications, content creation, employee engagement and strategic communications.
• A supportive and collaborative team environment committed to professional development and continuous learning.
• Access to Imperial's extensive training and development opportunities, helping you grow your career in communications.
• Benefit from a sector‑leading salary and remuneration package (including 43 days’ annual leave and generous pension schemes).
• Access to a range of workplace benefits including a flexible working policy from day one, generous family leave packages, on‑site leisure facilities and cycle‑to‑work scheme.
• Interest‑free season ticket loan schemes for travel.
• Be part of a diverse, inclusive and collaborative work culture with various staff networks and resources to support your personal and professional wellbeing

Further information

This is a new role as part of investment in the Internal Communications team. We are also recruiting for a new Internal Communications Officer.

Led by the Head of Internal Communications, the team will be made up of four Internal Communications Managers and two Internal Communications Officers.

The primary work location is the White City Campus (MediaWorks Building, White City Place), with some days spent at the South Kensington Campus. Hybrid (60% in the office; 40% working from home).

Attached documents are available under links. Clicking a document link will initialize its download.

Please note that job descriptions are not exhaustive, and you may be asked to take on additional duties that align with the key responsibilities mentioned above.

We reserve the right to close the advert before the stated closing date, should we receive a high volume of applications. It is therefore advisable that you submit your application as early as possible to avoid disappointment.

About Imperial

Welcome to Imperial, a global top‑ten university where scientific imagination leads to world‑changing impact.

Join us and be part of something bigger. From global health to climate change, AI to business leadership, here at Imperial we navigate some of the world’s toughest challenges. Whatever your role, your contribution will have a lasting impact.

As a member of our vibrant community of 22,000 students and 8,000 staff, you’ll collaborate with passionate minds across nine London campuses and a global network.

This is your chance to help shape the future. We hope you’ll join us at Imperial College London.

Our Culture

We work towards equality of opportunity, to eliminating discrimination, and to creating an inclusive working environment for all. We encourage applications from all backgrounds, communities and industries, and are committed to employing a team that has diverse skills, experiences and abilities. You can read more about our commitment on our web pages .

Proud signatory of the Armed Forces Covenant. We welcome applications from the Armed Forces community.

Our values are at the root of everything we do, and everyone in our community is expected to demonstrate respect, collaboration, excellence, integrity, and innovation.