Internal Communications & Engagement Manager, SEO, Perm, Liverpool

Government Recruitment Service; Liverpool; On-site; GBP 41,000 - 50,000; Full time

Benefits offered by this job

Disability Confident employer scheme

Job summary

Government Recruitment Service in Liverpool is seeking an Internal Communications & Engagement Manager for the Charity Commission. You will lead internal comms, advise senior leaders, and drive two‑way engagement across 400+ colleagues.

You will manage a small team, shape change communications, and ensure messages are accessible and aligned with strategy and governance policies.

Responsibilities

• Lead the strategic development of internal communications channels and two‑way engagement.
• Advise senior leaders on communications strategy and crisis response.
• Ensure messages reach colleagues clearly and consistently across the organisation.

Job description

Internal Communications & Engagement Manager, SEO, Perm, Liverpool

• Do you thrive on helping organisations communicate clearly with staff during times of change?
• Want to play a leading role inspiring and engaging a workforce of 400+ colleagues?
• Ready to influence senior leaders and drive meaningful organisational impact?

As Internal Communications and Engagement lead for the Charity Commission, you will manage the internal communications function, playing a pivotal role in inspiring and engaging colleagues, helping to build a strong and high-performing organisation during a period of significant change.

You will act as a trusted advisor to senior leadership, including Director-level and above, providing expert counsel to shape strategic decision‑making. You will provide strategic and reactive internal communications advice and constructive challenge to meet both planned and emerging needs. You will develop a strong sense of the mood of the organisation, using formal and informal insight, colleague feedback and channel data to shape creative and effective communication solutions through our established corporate channels.

Leading a small internal communications and engagement team, you will ensure the right messages reach colleagues through the right channels, in a consistent rhythm, while creating genuine opportunities for two‑way dialogue. You will work collaboratively across the Commission to engage our growing organisation of over 400 colleagues with our strategy and priorities, ensuring people feel informed, included and able to contribute.

Key Responsibilities:

• Lead the strategic development and continuous improvement of internal communication channels, including the intranet and organisation‑wide Teams channels, maximising opportunities for two‑way engagement and innovation.
• Ensure internal communications are embedded early in programme and project planning, identifying risks, impacts and mitigation strategies.
• Develop and deliver a consistent organisational approach to change communications, supporting senior leaders and programme teams to plan, deliver and evaluate effective engagement activity.
• Work with leaders and line managers to inform, engage and influence colleagues, ensuring communications support organisational performance, strategy and transformation priorities.
• Promote an inclusive and values‑led culture by ensuring communications are accessible, engaging and reflective of the needs of all colleagues.
• Partner with People and Development colleagues and staff networks to support employee engagement and inclusion initiatives.
• Provide strategic internal communications advice during incidents and crises, supporting the organisation's crisis communications response arrangements.
• Use colleague feedback, survey results and communication analytics to evaluate impact, drive continuous improvement and share learning across the organisation.
• Ensure all internal communications comply with the Civil Service Code and relevant propriety, ethics and governance requirements.
• Lead and develop a small communications team, setting clear direction, managing performance and supporting professional development.
• Build strong relationships with senior leaders and stakeholders, acting as a trusted communications adviser on organisational change and transformation programmes.
• Ensure communications activity is joined up across channels and audiences, delivering clear, consistent and timely messaging.

Proud member of the Disability Confident employer scheme

Company: Government Recruitment Service Salary: £45,348 to £45,348 a year Hours: Full-time Location: L20 7HS Job type: Permanent Posting date: 6 Nov 2026 Closing date: 23 Nov 2026

About Disability Confident

Disability Confident is a government scheme. It encourages employers to recruit and retain disabled people and those with long term health conditions.